Per Diem Outreach Social Worker (MOC NWT)
About The Position
The Per Diem Outreach Social Worker works creatively and effectively in the community to engage clinically complex unsheltered clients through clinical assessment, motivational interviewing, and harm-reduction techniques using a housing-first approach. The position is part of an outreach team that responds to 311 community calls, assists with housing placements, and meets clients where they are. The role works in conjunction with Manhattan Outreach Consortium teams. Goddard Riverside Community Center is a partner in the borough-wide Manhattan Outreach Consortium initiative serving the unsheltered community. The Downtown team serves lower Manhattan and collaborates with community partners and healthcare agencies throughout Manhattan; its catchment area includes 23rd Street and below. The Uptown team serves Manhattan’s Upper East and West sides. The schedule is Saturday and Sunday, with variable hours. The role involves office and field work in all weather. Frequent walking and standing are required, as is the ability to lift up to 30 pounds, such as client belongings during moves.
Requirements
- LMSW license.
- Complete and maintain 9.58 certification upon hire.
- Valid driver’s license and a driving record that meets the agency’s auto insurance guidelines, including at least one year as a licensed driver and no suspensions within the last three years.
- Flexibility in work hours and availability for evening, overnight, and weekend shifts as required.
- Ability to multitask and work in a fast-paced environment.
- Strong interpersonal skills.
- Strong written and verbal communication skills.
- Ability to work as a team player.
- Good judgment.
- Ability to use Microsoft Office Suite, especially Word and Outlook.
- Ability to use or learn electronic databases, programs, and funder-related software such as Mocapp, Streetsmart, and CARES.
- Frequent walking and standing; ability to lift up to 30 pounds.
Nice To Haves
- Proficiency in Spanish.
Responsibilities
- Conduct and support clinical assessments of clients, evaluate the need for hospitalization, and coordinate 9.58 removals when needed.
- Document assessments, findings, clinical decision-making, and assessment rationale by the end of the shift.
- Canvass for vulnerable individuals during Code Blue, Code Red, inclement weather, and other appropriate times.
- Support other teams by assessing clients when safety concerns arise and advocating for additional services as indicated.
- Oversee Code Blue and Code Red canvassing during assigned shifts, train new staff on the process, and ensure client assessments are completed.
- Assist with onboarding new staff and participate in group trainings for current staff.
- Attend staff meetings, training programs, and supervision meetings; participate in program evaluation and improvement.
- Canvass, engage, and maintain a presence in areas with high concentrations of unsheltered clients.
- Conduct outreach to new and current clients, promote service goals, and escort clients when needed.
- Respond to special assignments from DHS, community officials, and other organizations, as well as 311 calls regarding unsheltered individuals.
- Document client engagements, area reports, and special assignments in MOC and DHS databases.
- Prepare reports on shift activities and client status.
- Safely drive the outreach vehicle around Manhattan and the outer boroughs.
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What This Job Offers
Education Level
No Education Listed
