Per Diem Outreach Social Worker (MOC NWT)

Goddard Riverside Community Center•New York, NY

3d•Onsite

About The Position

Goddard Riverside Community Center is a partner in the Manhattan Outreach Consortium (MOC), a borough-wide initiative serving the unsheltered community. The Downtown team serves lower Manhattan and collaborates with community partners and healthcare agencies throughout Manhattan; its catchment area includes 23rd Street and below. The Uptown team serves Manhattan’s Upper East and Upper West sides. The Per Diem Outreach Social Worker engages clinically complex unsheltered clients through clinical assessment, motivational interviewing, and harm reduction, using a housing-first approach. Working with an outreach team and MOC teams, the social worker responds to 311 calls, assists with housing placements, and meets clients where they are. The position includes office and field work in all weather and requires driving an outreach vehicle around Manhattan and the outer boroughs. The schedule is Saturday and Sunday, with variable hours; flexibility is required to work evening, overnight, and weekend shifts as needed.

Requirements

LMSW license.
Complete and maintain 9.58 certification upon hire.
Valid driver’s license and a driving record meeting the agency’s auto insurance guidelines, including at least one year as a licensed driver and no suspensions within the last three years.
Flexibility in work hours and availability to work evening, overnight, and weekend shifts as required.
Ability to multitask and work in a fast-paced environment.
Strong interpersonal skills.
Strong written and verbal communication skills.
Ability to work as part of a team.
Good judgment.
Able to use Microsoft Office Suite, especially Word and Outlook.
Able to use or learn electronic databases, programs, and funder-related software, such as Mocapp, Streetsmart, and CARES.
Frequent walking and standing; ability to lift up to 30 pounds, such as client belongings during moves.

Nice To Haves

Proficiency in Spanish.

Responsibilities

Support clinical assessments, evaluate whether clients need hospitalization, and coordinate 9.58 removals as needed; document assessments, findings, and clinical decisions by the end of the shift.
Canvass for vulnerable individuals during Code Blue, Code Red, and other appropriate times, including inclement weather; assess potential need for 9.58 removal and document outcomes and rationale by the end of the shift.
Conduct assessments for other teams when safety concerns arise and advocate for additional services as indicated.
Oversee Code Blue and Code Red canvassing during assigned shifts, train new staff in the process, and ensure client assessments are completed.
Assist with onboarding new staff and participate in group trainings for current staff.
Attend staff meetings, training programs, and supervision meetings; participate in program evaluation and improvement.
Canvass, engage, and maintain a presence in areas with high concentrations of unsheltered clients.
Conduct outreach to new and current clients to promote service goals and escort clients when needed.
Respond to special assignments from DHS, community officials, and other organizations.
Respond to 311 calls regarding unsheltered individuals.
Document client engagements, area reports, and special assignments in MOC and DHS databases.
Prepare reports on shift activities and client status.
Safely drive the outreach vehicle around Manhattan and the outer boroughs.