Outreach Services Associate

Northwell Health

6d

About The Position

The Outreach Services Associate is responsible for delivering community-based health services, including rapid testing for HIV, syphilis, and hepatitis (Hep B & C). This role involves engaging diverse populations in community settings, providing education, conducting screenings, and linking individuals to care and support services.

Requirements

• High School Diploma or equivalent required.
• 0-1 years of relevant experience, required.
• Ability to communicate effectively while being sensitive to cultural diversity.
• Ability to work evenings and weekends, as needed.

Nice To Haves

• Previous experience in HIV / HIV prevention case management, preferred.
• Prior experience with the LGBTQ community, preferred.

Responsibilities

• Contacts patients; schedules appointments for consultations, agency meetings and/or diagnostic tests.
• Collects and organizes data required for statistical reports and completes reports, as required.
• Attends and participates in meetings as appropriate.
• Sets-up files and maintains records.
• Provides incoming and in-process orientation.
• Based on position, may be required to provide bi-lingual translation and/or guidance.
• Conduct rapid testing for HIV, syphilis, and hepatitis B/C in community settings (e.g., mobile units, shelters, events, street outreach).
• Provide pre-test and post-test counseling in a culturally sensitive and non-judgmental manner.
• Educate clients on prevention strategies, including safer sex practices, PrEP/PEP awareness, and harm reduction.
• Accurately perform fingerstick blood collection and handle specimens per protocol.
• Maintain proper documentation of test results and client interactions in compliance with confidentiality laws (e.g., HIPAA).
• Facilitate referrals and linkage to care for clients who test positive or require additional services.
• Distribute prevention materials (e.g., condoms, educational resources).
• Participate in outreach events and collaborate with community partners.
• Maintain inventory of testing supplies and ensure proper storage and transport.
• Follow all safety, infection control, and quality assurance protocols.
• Enter data into EMR and other data collection system.
• Performs related duties as required.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED