Outreach Services Associate

Northwell•Manhasset, NY

6d•$36,980 - $55,690•Hybrid

About The Position

The Outreach Services Associate is responsible for delivering community-based health services, including rapid testing for HIV, syphilis, and hepatitis (Hep B & C). This role involves engaging diverse populations in community settings, providing education, conducting screenings, and linking individuals to care and support services. The position also involves administrative tasks such as scheduling appointments, maintaining files and records, and collecting statistical reports.

Requirements

High School Diploma or equivalent required.
0-1 years of relevant experience, required.
Ability to communicate effectively while being sensitive to cultural diversity.
Ability to work evenings and weekends, as needed.

Nice To Haves

Previous experience in HIV / HIV prevention case management, preferred.
Prior experience with the LGBTQ community, preferred.

Responsibilities

Contacts patients and schedules appointments for consultations, meetings with community agencies, and/or diagnostic tests.
Sets-up and maintains files and records.
Collects and organizes statistical reports.
Provides incoming and in-process orientation.
May be required to provide bi-lingual translation and/or guidance.
Conducts rapid testing for HIV, syphilis, and hepatitis B/C in community settings (e.g., mobile units, shelters, events, street outreach).
Provides pre-test and post-test counseling in a culturally sensitive and non-judgmental manner.
Educates clients on prevention strategies, including safer sex practices, PrEP/PEP awareness, and harm reduction.
Accurately performs fingerstick blood collection and handles specimens per protocol.
Maintains proper documentation of test results and client interactions in compliance with confidentiality laws (e.g., HIPAA).
Facilitates referrals and linkage to care for clients who test positive or require additional services.
Distributes prevention materials (e.g., condoms, educational resources).
Participates in outreach events and collaborates with community partners.
Maintains inventory of testing supplies and ensures proper storage and transport.
Follows all safety, infection control, and quality assurance protocols.
Enters data into EMR and other data collection systems.
Performs related duties as required.