Outreach Programs Administrator

Auburn University•Auburn, AL

1d•Onsite

About The Position

Auburn University is seeking an Administrator of Outreach Programs to manage, facilitate, and participate in course development projects and the creation of instructional materials. This role involves collaborating with faculty, instructors, and subject matter experts to design and develop interactive online courses, while researching and implementing the latest practices and technologies in instructional design and online learning. The administrator will gather stakeholder feedback for continuous improvement of course design and content, develop and coordinate outreach programs for specific groups, assess program needs, organize materials, and evaluate program success. Additionally, this position will act as a project manager for planning and coordinating activities to support specific programs.

Requirements

Bachelor's degree- no specific discipline
2 years of experience administering educational/outreach programs or coordinating events, programs, or projects (for Level II)
4 years of experience administering educational/outreach programs or coordinating events, programs, or projects (for Level III)
Valid driver’s license
A Master's degree may be required for positions requiring specialized knowledge.
When a candidate has the required education, but lacks the required experience, they may normally apply additional appropriate education toward the experience requirement, at a rate of one (1) year relevant education per year of required experience.

Responsibilities

Creates course content and development for Canvas Catalog and acts as Project Manager in planning and coordinating activities for all Canvas Catalog Programs.
Assists instructors in creating online courses for Canvas Catalog and provides training for instructors regarding Best Practices for Course Development.
Creates and work with instructors to create appropriate assessments for learners, ensuring all materials align with stated course objectives.
Conducts course reviews and recommends development and/or redevelopment based on user comments and assessments.
Works with university colleagues and program owners to identify ways to facilitate online programs, including but not limited to registration and reporting processes.
Develops and maintains database for tracking and reporting registrations to university and program partners.
Creates reports containing quantitative and qualitative registration data and assessments results for program owners, instructors, BIGGIO Center, and department head on weekly, monthly or quarterly basis as required.
Creates and maintains current contracts and agreements with instructors and program owners.
Provides invoicing program partners for Canvas Catalog fees and development services.
Prepares invoice requests to distribute registration proceeds according to agreements.
Works with Marketing and assists in development of marketing plans and publicity materials for advertising and promotion of programs as required.
Serves as the outreach contact for WCAG2.0 requirements ensuring all online materials are fully accessible per university mandate.
Works with IT to develop and maintain websites for programs as required.
Provides customer service and telephone support for Military Spouse Career Advancement Accounts (MYCAA) and CCI students and potential students by answering calls from potential and existing students.
Maintains and reports grades and tracks extensions for MYCAA program.
Serves as the backup for signing ETPs, pulling FAs, and reporting to Department Head.
Obtains records and authorizations from AI Portal.