Outreach Mobile Phlebotomist

Brown Medicine

33d•$19 - $31•Onsite

About The Position

Under the supervision of the Manager, Outreach Services, the Outreach Mobile Phlebotomist covers Outreach Patient Service Centers (PSCs), travels to patients’ homes and assisted-living and long-term-care facilities, and performs day-to-day PSC and home-draw operations. Duties include customer service, training, patient registration, test ordering, venipuncture, specimen processing and tracking, and managing supplies in accordance with established policies and procedures. The role involves independent work at satellite locations across Rhode Island and nearby Massachusetts, use of a personal vehicle, and participation in an on-call rotation. The employee must model organizational values and comply with hospital and departmental policies, the Code of Conduct, and universal precautions.

Requirements

High school education plus completion of an accredited course through a licensed phlebotomy educational program, hospital, or community college.
Phlebotomy certification required.
Valid driver’s license, proof of insurance, and current vehicle registration; use of a personal vehicle is required.
Demonstrated customer-service and communication skills, including the ability to communicate with people at all levels, reassure patients, and act with courtesy and tact.
Knowledge and skills to provide patient care with consideration of aging processes, human development stages, and cultural patterns.
Knowledge of blood-collection equipment, anticoagulants, special precautions and interferences, and aseptic techniques.
Basic knowledge of anatomy, physiology, infection control, specimen processing, medical terminology, anatomic terminology, universal precautions, first aid, and safety.
Manual dexterity and eye-hand coordination for venipuncture and capillary puncture on adults, children, and infants; visual acuity to distinguish colors.
Ability to work independently and flexibly at satellite locations and participate in on-call coverage.

Nice To Haves

Previous phlebotomy experience with demonstrated venipuncture proficiency and the ability to function independently.

Responsibilities

Obtain blood specimens from homebound patients and patients at long-term-care and assisted-living facilities; complete efficient routes and call patients before visits.
Participate in the on-call rotation and provide coverage at multiple Outreach PSC locations, including during varied hours when processing staff are unavailable.
Leave a door knocker for missed appointments and notify Home Draw Administration of changes.
Process specimens for laboratory testing and maintain specimen tracking and transport procedures.
Review requisitions, complete laboratory orders, consult laboratory references, and seek clarification from physicians when necessary.
Register patients and enter test orders and related information, including medical necessity and Media Manager functions.
Provide PSC coverage and support daily operations, including patient registration, venipuncture, phone answering, routine clerical duties, and completion of daily checklists.
Maintain supplies and equipment at PSCs, check expiration dates, and deliver and maintain laboratory supply inventory at long-term-care facilities.
Collect blood samples according to the Order of Draw and venipuncture technique, including samples for specialized tests; monitor patients for possible reactions.
Label, date, initial, record, and prepare samples for transport and analysis.
Follow system-wide and departmental policies, including call-out, absence and tardiness, patient identification and verification, patient look-up, venipuncture, and specimen-labeling procedures.
Use a personal vehicle in accordance with the system-wide vehicle policy; maintain required vehicle documentation and weekly mileage logs, and document hours worked.
Coach, guide, and direct phlebotomists at assigned locations and provide the manager with feedback about operational questions or concerns.
Work independently within hospital and departmental policies, refer complex questions to a manager or supervisor, and perform other duties as assigned.