Outreach Coordinator

Bienvivir All-Inclusive Senior Health • El Paso, TX

7d • $18 - $27

About The Position

Bienvivir All-Inclusive Senior Health is a community-based, patient-centered health care delivery system serving frail seniors in El Paso, Texas through the Program of All-Inclusive Care for the Elderly (PACE). The Outreach Coordinator advocates for and educates the community about Bienvivir and its PACE services to generate referrals. Under the direction of the Marketing Manager, the role coordinates formal outreach activities, supports marketing events and administrative work, responds to requests for PACE information, and enters, tracks, and manages referrals in the marketing Customer Referral Management system.

Requirements

• High school diploma.
• At least two years of experience in community public relations.
• Valid Texas Driver’s License; a motor vehicle driving record check will be conducted.
• Knowledge of marketing and outreach principles and the ability to implement strategies that promote Bienvivir.
• Strong understanding and appreciation of older adults, the PACE program, and Bienvivir.
• Strong interpersonal communication, writing, organizational, and public-speaking skills and experience.
• Ability to clearly explain the PACE model and Bienvivir’s vision and mission to the community.
• Ability to work and communicate effectively with staff, community contacts, participants, and family members.
• Bilingual in English and Spanish.
• Proficiency with MS Office applications, desktop publishing, and spreadsheet software.
• Ability to prepare and present information effectively to various groups.
• Ability to work independently or with others, manage multiple tasks, and work with minimal supervision.

Nice To Haves

• Two years of college-level coursework in journalism, public relations, or marketing/advertising.

Responsibilities

• Build and maintain relationships with community organizations, agencies, hospitals, government agencies, churches, schools, and other contacts to increase awareness of Bienvivir.
• Implement assigned formal and informal, internal and external outreach activities from the Marketing Plan in support of the organization’s Strategic Plan.
• Work with the Marketing Manager to develop and maintain active referral sources.
• Coordinate logistics and participate in or represent Bienvivir at health fairs, community outreach activities, and promotional campaigns.
• Screen inquiries to determine whether referrals meet minimum PACE/Bienvivir qualification criteria.
• Distribute marketing and promotional materials and alert the Marketing Manager when supplies need to be reordered.
• Manage referrals and referral contacts, responding promptly and professionally to inquiries.
• Operate company vehicles safely when assigned, maintain the vehicle log according to protocol, and report vehicle maintenance issues to the supervisor.
• Contribute materials for possible inclusion on the organization’s website or in its newsletter, subject to Marketing Manager approval.
• Conduct tours of Bienvivir facilities as requested and according to the tour schedule.
• Perform other duties as assigned by the immediate supervisor.

Benefits

• Employer-paid medical premiums for employee-only coverage for eligible employees working 30 or more hours per week.
• Employer-paid dental premiums for employee-only coverage for eligible employees working 30 or more hours per week.
• Affordable vision premium for employee-plus-family coverage for eligible employees working 30 or more hours per week.
• Employer-paid basic life insurance with a $10,000 benefit for eligible employees working 30 or more hours per week.
• Safe harbor matching contributions to a 403(b) retirement savings account.
• Up to 15 days of paid time off based on paid hours per pay period.
• 11 company-observed paid holidays.
• Education and tuition reimbursement.
• Mileage reimbursement.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED