Outreach Coordinator

Block by Block • Columbia, MO

2d

About The Position

Block by Block employs Ambassadors to make public spaces friendlier, safer, and cleaner for the communities they serve. The Outreach Ambassador works outdoors and canvasses a designated zone to build trusting relationships with unhoused people, using a compassion-first approach. The role connects people with relevant social services and agencies, redirects them to suitable locations, and responds to requests from merchants or visitors for assistance with de-escalation and redirection. Ambassadors may provide small comfort items such as water and toiletries and complete basic daily reports. The schedule is Monday through Friday. The position requires the physical capacity to ride a bike continuously during an eight-hour shift, with two 15-minute breaks and a 30-minute lunch break. Free uniforms for all weather conditions are provided.

Requirements

• High school diploma or GED.
• One year of community outreach or social services experience.
• Physical capacity to ride a bike continuously during an eight-hour shift, with two 15-minute breaks and a 30-minute lunch break.
• Must be at least 18 years of age.
• Ability to work outdoors in all conditions.
• Proficiency in speaking, reading, and writing English to create basic reports.
• Valid driver's license.

Nice To Haves

• Associate degree preferred.

Responsibilities

• Frequently canvass the zone to engage with unhoused people and build relationships of trust using a compassion-first approach.
• Direct people in public spaces to services or more suitable locations.
• Understand the social services available in the community and refer people to appropriate services and agencies based on their needs.
• Respond to requests from merchants or visitors to engage with someone who may be in need, helping de-escalate and redirect their activities.
• Build relationships with agencies serving unhoused people and work cooperatively to support unsheltered people in the zone.
• Provide small comfort items, such as water and toiletries.
• Complete basic daily reports of tasks performed.

Benefits

• Weekly pay.
• Pay advance before payday through Rapid Pay.
• Great benefits.
• Paid time off (PTO).
• Free uniforms for all weather conditions.
• Employee Assistance program.
• Employee Cares Program providing disaster and tragedy assistance.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED