Outreach Coordinator II

ICNA RELIEF USA PROGRAMS INC•Boston, MA

4d•$22 - $24

About The Position

The Outreach Coordinator performs outreach activities effectively and efficiently under the guidelines of the Area Manager or Regional Director. The role builds community relationships, promotes the organization and its social services, supports fundraising and donor engagement, helps deliver field relief and service programs, and recruits and supports volunteers. The coordinator also handles inquiries, documentation, reporting, community events, pantry operations, and grant-related work.

Requirements

Experience managing social work and interacting with other agencies, government bodies, and volunteer programs.
A bachelor’s degree or equivalent.
Experience with Microsoft Office products, including Excel, Word, and PowerPoint.
Excellent communication skills.
Fluency in English.

Nice To Haves

Relevant certifications and diverse experience are preferred.

Responsibilities

Build strategic relationships with community leadership, including Masjids, community leaders, and Islamic organizations.
Increase local community awareness of the organization and its social work.
Collect revenue, retain donors, and bring in new donors.
Follow up with donors by phone, email, and in-person visits.
Prepare reports on in-person donor visits.
Participate in community groups and steering committees and forge partnerships with supporting organizations.
Perform day-to-day duties for service programs as assigned by the Field Office Area Manager.
Collect data accurately, maintain documentation and records, and provide timely reports.
Act as the first point of contact for inquiries about field relief work.
Execute national campaigns, banquets, fundraisers, and other special events for service programs.
Engage individuals in need of social service assistance.
Recruit, train, maintain, and increase the local volunteer base.
Attend all required company meetings.
Collaborate with related organizational members and their boards.
Respond promptly to donor and potential-donor inquiries, providing information and promotional materials as needed.
Ensure company marketing materials, such as flyers, posters, and banners, are available at community centers, Masajid, vendors, and other locations.
Promote and market the organization and its services.
Develop new initiatives to increase revenue.
Produce high-quality pictures, videos, and client stories from relief services.
Comply with operational policies and procedures.
Operate a formal pantry serving different ethnic groups.
Work on grant opportunities to increase financial resources.