Outreach Consultant II

TRC Companies, Inc.•Nashville, TN

About The Position

TRC, Member of WSP, is seeking a Business Development Associate for the TVA EnergyRight for Business and Industry Program, supporting commercial and industrial energy-efficiency programs in the Western Region of the Tennessee Valley. The role is responsible for building program awareness, identifying and developing opportunities, managing leads, and increasing program participation to support energy-savings and demand goals. The consultant helps participants and program supporters understand program rules and guidelines and engage with the program. The candidate must reside in or around Memphis and within the TVA footprint to support client service needs. The role involves frequent travel by car within the assigned territory and engagement with Local Power Companies, end-use customers, trade allies, and TVA program staff. The ideal candidate has experience in energy efficiency or substantial sales and customer-relations experience.

Requirements

  • Bachelor’s degree from an accredited college in a related discipline.
  • At least 5 years of related energy experience or overall sales or consulting experience.
  • Familiarity with or knowledge of electrical energy-efficiency technologies such as HVAC, lighting, controls, and compressed air.
  • Valid driver’s license with a clean driving record and access to a reliable vehicle.
  • Ability to travel by car daily within the assigned territory.
  • Must reside in Memphis or the surrounding area and within the TVA footprint.
  • Strong customer-service skills and effective communication in person, by email, and by phone.
  • Self-driven and able to work as part of a team.
  • Ability to develop and maintain effective relationships with program participants and market partners.
  • Strong speaking and presentation skills for in-person engagements.
  • Ability to work across internal functions, including engineering, marketing, and operations.
  • Excellent time-management and organizational skills, including the ability to monitor project progress and pursue additional opportunities.
  • Ability to learn multiple program rules and requirements quickly and adapt to program changes.
  • Ability to learn and use a CRM or similar system to track business-development activities.
  • Proficiency with computer and mobile technology.
  • Ability to reach and monitor performance metrics and KPIs supporting program goals.
  • Proficiency with Microsoft Outlook, Excel, Word, and PowerPoint.

Responsibilities

  • Engage directly with Local Power Companies, end-use customers, and TVA program staff.
  • Train and consult with local, regional, and national trade allies to support regional energy goals.
  • Educate program participants about program rules and processes and assist with application submissions through onsite visits and virtual meetings.
  • Work with program management on targeted program-related tasks.
  • Travel weekly within the assigned territory to meet with customers, Local Power Companies, and trade allies.
  • Execute marketing strategies, including local conferences, webinars, and program engagements.
  • Enter and update leads and opportunities in the program CRM.
  • Attend scheduled program events.
  • Develop program strategies that support area managers and program efficiency goals.
  • Host in-person and virtual meetings.
  • Identify energy-efficiency opportunities.
  • Conduct program demonstrations and educational training.
  • Submit incentive applications on behalf of program participants.
  • Support outreach efforts, including recruitment and training.
  • Maintain a consistent project pipeline and convert opportunities into incentive applications.
  • Monitor project progress, follow up consistently with Local Power Companies, trade allies, and end-use customers, and work toward performance metrics and KPIs.

Benefits

  • Medical, dental, vision, and disability insurance.
  • 401(k) package with traditional and Roth options and company match.
  • Paid time off ranging from 15 to 25 days per year, depending on employment status and seniority.
  • At least 8 paid holidays per year for full-time employees.
  • Paid sick, family, and disability leave in accordance with the laws of the employee’s state of residence.
  • Potential eligibility for the Company’s annual discretionary bonus program, contingent on company, business segment, and individual performance against KPIs.
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