Outreach Consultant II

TRC Companies • TN-Nashville, TN

3d

About The Position

TRC, Member of WSP, is hiring for work supporting the TVA EnergyRight for Business and Industry Program’s commercial and industrial energy efficiency programs in the Western Region of the Tennessee Valley. The role focuses on increasing program awareness, identifying and developing opportunities, supporting applications, and achieving participation targets that advance energy savings and demand goals. The consultant explains program rules and guidelines and helps participants and program partners navigate and engage with the program. The successful candidate must reside in or around Memphis and within the TVA service area, and travel throughout the assigned territory.

Requirements

• Bachelor’s degree from an accredited college in a related discipline.
• At least 5 years of related energy experience or overall sales or consulting experience.
• Familiarity with or knowledge of electrical energy efficiency technologies, such as HVAC, lighting, controls, and compressed air.
• Valid driver’s license with a clean driving record and a reliable vehicle.
• Ability to travel by car daily within the assigned territory and engage with participants in person.
• Residence in Memphis or the surrounding area and within the TVA footprint.
• Strong customer service and communication skills, including in-person, email, and telephone communication.
• Self-driven, team-oriented approach.
• Ability to develop and maintain effective relationships with program participants and market partners.
• Strong speaking and presentation skills for in-person engagements.
• Ability to work across internal functions, including engineering, marketing, and operations.
• Excellent organizational and time-management skills, including managing project progress and follow-up schedules.
• Ability to quickly learn multiple program rules and requirements and adapt to program changes.
• Ability to learn and use a CRM or similar system to track business development activities.
• Proficiency with computer and mobile technology devices.
• Ability to meet and monitor performance metrics and KPIs.
• Proficiency with Microsoft Office tools, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Engage directly with Local Power Companies, end-use customers, and TVA program staff.
• Train and consult local, regional, and national trade allies to help meet regional energy goals.
• Educate program participants about program rules and processes, and assist with application submissions through onsite visits and virtual meetings.
• Work with program management on targeted program-related tasks.
• Travel weekly within the assigned territory to meet customers, Local Power Companies, and trade allies.
• Execute marketing strategies, including local conferences, webinars, and program engagements.
• Enter and update leads and opportunities in the program CRM.
• Attend scheduled program events.
• Develop program strategies that support area managers and program efficiency goals.
• Host in-person and virtual meetings.
• Identify energy efficiency opportunities.
• Conduct program demonstrations and education training.
• Submit incentive applications on behalf of program participants.
• Support outreach efforts, including recruitment and training.
• Monitor efficiency project progress and maintain consistent follow-up with Local Power Companies, trade allies, and end-use customers.
• Maintain a project pipeline and convert opportunities into incentive applications, while tracking performance metrics and KPIs.

Benefits

• Medical, dental, vision, and disability insurance.
• 401(k) with traditional and Roth options and company match.
• Paid time off of 15 to 25 days per year, depending on full-time or part-time status and seniority.
• At least 8 paid holidays per year for full-time employees.
• Paid sick, family, and disability leave in accordance with the laws of the employee’s state of residence.
• Potential eligibility for the Company’s annual discretionary bonus program, based on company, business segment, and individual performance against KPIs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level