Outpatient Technician - Transportation Specialist 11am-7pm (flexible schedule)

Northstar Behavioral Health Network•Maplewood, MN

About The Position

Northstar Behavioral Health Network is hiring an Outpatient Technician – Transportation Specialist to support clients receiving treatment for opioid and stimulant use disorders and intensive residential treatment services. The role combines client transportation with direct client support, intake and admission assistance, documentation, clerical work, and maintaining a clean and safe site. The listed schedule is 11 a.m.–7 p.m., with flexibility; additional hours or off-shift work may be needed. The technician transports clients to appointments, intake pickups, and discharge drop-offs, and maintains and inspects company vehicles. The role also involves supporting clients’ goals, participating in recreational activities, serving as a resource about community services, assisting with orientation and intake procedures, and documenting client-related information. The technician works with counselors, coworkers, supervisors, and directors while following applicable Minnesota statutes and company policies. Northstar describes its workplace as supportive and dedicated, with team events, community engagement, and opportunities for career growth. The stated compensation is $18–$20 per hour.

Requirements

High school diploma or GED.
Successfully complete a background study.
Knowledge of 245G and Minnesota Statutes sections 245A.04, 245A.65, 626.556, and 626.557, and willingness to learn and follow applicable regulations with integrity.
Understand and follow Northstar Behavioral Health’s Drug and Alcohol Policy.
Be at least 18 years old.
Current CPR and First Aid certification, or willingness to participate in courses provided by Northstar Behavioral Health.
Valid Minnesota driver’s license and acceptable driving record.
Proficient working knowledge of Microsoft Office and internet research.
Physical ability to bend, stoop, sit, walk, and lift at least 30 pounds.
Ability to work independently with little direction, handle multiple tasks, and exercise sound judgment.

Nice To Haves

Previous experience in human services and/or a healthcare environment related to the position’s responsibilities.
Direct client care experience in chemical dependency treatment and rehabilitation.

Responsibilities

Transport clients to and from appointments, intake pickups, discharge drop-offs, and other destinations as needed.
Clean vehicles regularly, inspect them daily, report defects or damage to a supervisor, and coordinate timely vehicle maintenance.
Ensure passengers comply with safety requirements and remain safe and nonvolatile during transportation.
Maintain responsibility for company gas cards and receipts.
Plan work tasks around programming requirements and prioritize client monitoring, documentation, and other assignments.
Respond to clients’ questions and requests for assistance in a friendly, respectful, and dignified manner.
Complete and assist counselors with intake and admission procedures and orient new clients and coworkers.
Encourage clients to pursue their goals by serving as a positive role model and participating positively in recreational activities.
Serve as a resource for clients by sharing knowledge of community services and opportunities.
Document pertinent client information in communication logs and client files and complete other required forms objectively.
Complete clerical tasks, including faxing, copying programming materials, stocking packets and forms, typing documents in Word, and updating Excel spreadsheets.
Maintain a clean site and support staff and directors in decision-making.
Communicate appropriate developments to coworkers, maintain professional boundaries, and contribute to a positive and respectful work environment.
Use sound judgment, take ownership of problems, seek assistance when needed, and suggest solutions to operational challenges.
Participate in staff meetings and adhere to attendance and absence policies.
Work additional hours or off-shift as needed and perform other duties assigned by the Behavioral Tech Supervisor and/or Director of Outpatient.