Outpatient Technician - Transportation Specialist 11am-7pm (flexible schedule)

Northstar Behavioral Health Network•Maplewood, MN

2d•$18 - $20

About The Position

Northstar Behavioral Health Network is hiring an Outpatient Technician - Transportation Specialist to support people receiving treatment for substance use disorders and intensive residential treatment services. The role transports clients to appointments, intake pickups, and discharge drop-offs, while also supporting client monitoring, documentation, intake and admission procedures, program activities, and facility cleanliness. The technician is expected to work independently, communicate respectfully with clients and coworkers, follow applicable policies and regulations, and contribute to a safe, supportive program environment. The listed schedule is 11 a.m.–7 p.m., with a flexible schedule and additional or off-shift hours as needed.

Requirements

High school diploma or GED.
Successfully complete a background study.
Knowledge of 245G and Minnesota Statutes sections 245A.04, 245A.65, 626.556, and 626.557, with willingness to learn and carry out regulations with integrity.
Understand and follow NBH’s Drug and Alcohol Policy.
Be at least 18 years old.
CPR and First Aid certification, or willingness to participate in courses provided by NBH.
Valid Minnesota driver’s license and acceptable driving record.
Proficient working knowledge of Microsoft Office and internet research.
Physical ability to perform job duties, including bending, stooping, sitting, walking, and lifting at least 30 pounds.

Nice To Haves

Previous experience in human services and/or a healthcare environment relevant to the role.
Direct client-care experience in chemical dependency treatment and rehabilitation.

Responsibilities

Transport clients to and from appointments, intake pickups, discharges, and other destinations.
Clean vehicles regularly, inspect them daily, report defects or damage to a supervisor, and coordinate timely vehicle maintenance.
Ensure passengers are safe and compliant while in the vehicle.
Maintain responsibility for company gas cards and receipts.
Plan work tasks around programming requirements and prioritize client monitoring, documentation, and other assignments.
Assist clients respectfully and answer questions or provide other assistance.
Complete and assist counselors with intake and admission procedures and orient new clients and coworkers.
Encourage clients to pursue their goals and serve as a positive role model.
Participate positively in client recreational activities and provide information about community services and opportunities.
Document client information objectively in client files, communication logs, and other required forms.
Use sound judgment, take ownership of problems, seek assistance when needed, and suggest operational improvements.
Help maintain a positive environment through appropriate language and respectful social skills; demonstrate sensitivity to clients’ and coworkers’ needs and opinions.
Attend staff meetings and complete clerical tasks, including faxing, copying, stocking forms and packets, typing documents in Word, and updating Excel spreadsheets.
Support staff and the director in decision-making and keep coworkers informed of appropriate developments.
Maintain appropriate boundaries with clients and coworkers and comply with attendance and absence policies.
Ensure site cleanliness.
Work additional hours or off-shift as needed and perform other duties assigned by the Behavioral Tech Supervisor and/or Director of Outpatient.