Outpatient Registration Specialist - Clarksville Main ED (Tues - Sat, Days)

Vanderbilt University Medical Center•Clarksville, TN

10d•Onsite

About The Position

Is responsible for registering all patients receiving services from VUMC including gathering and entering information to complete registration, obtaining signatures, and collecting applicable patient liability on accounts. This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth. Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity.

Requirements

High School Diploma or GED
Relevant Work Experience
Less than 1 year experience

Nice To Haves

Provides guidance to entry level co-workers.
Continuously improves own skills by identifying development opportunities.
Seeks to understand colleagues' priorities, working styles and develops relationships across areas.
Openly shares information with others and communicates in a clear and courteous manner.
Invests time to understand the problems, needs of others and how to provide excellent service.
Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner.
Listens carefully to understand the issues and provides accurate information and support.
Checks work quality before delivery and asks relevant questions to meet quality standards.
Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department.
Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service.
Displays understanding of how personal actions will impact departmental resources.
Uses accurate information and good decision making to consistently achieve results on time and without error.
Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them.
Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action.
Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.

Responsibilities

Registering all patients according to policies and procedures established by the hospital.
Obtaining signatures of patient and/or guarantor for all required forms.
Document appropriate logs pertaining to the registration area assigned regarding patient name and arrival time.
Effectively communicating with the patients of the eligibility/benefits/estimated patient portion upon insurance verification.
Thoroughly documenting the account upon registration as well as collection efforts taken.
Acknowledging patients and family members presenting to the registration areas promptly and in a professional manner.
Responsible for maintaining all information confidentially in accordance to HIPAA (Health Insurance Portability and Accountability Act) guidelines.