Outpatient Registration Specialist Lead - Full-Time Days

Troy Regional Medical CenterTroy, AL
Onsite

About The Position

The Outpatient Registration Specialist Lead will register or admit all patients as they present to the facility for testing or admission with or without having been pre-registered. This position will work closely with the physician’s offices to ensure all necessary paperwork is completed correctly and all insurance verification / information is obtained and documented. Responsibilities also include verification of insurance and preauthorization of benefits prior to procedure, data entry of patient information, and collection of applicable deductibles, coinsurance, and copayments due from patient at time of service. They must possess respectable phone etiquette, patient response verbiage and patient satisfaction. This position will report to Patient Access Supervisor. A ninety-five percent (95%) accuracy rating is required for position. This position will be directly responsible for outpatient registration and central scheduling.

Requirements

  • Previous experience in a medical office.
  • Working knowledge of medical terminology.
  • High school diploma or GED equivalency.
  • Ninety-five percent (95%) accuracy rating.

Responsibilities

  • Register or admit all patients as they present to the facility for testing or admission with or without having been pre-registered.
  • Work closely with physician’s offices to ensure all necessary paperwork is completed correctly and all insurance verification / information is obtained and documented.
  • Verify insurance and preauthorize benefits prior to procedure.
  • Enter patient information into the system.
  • Collect applicable deductibles, coinsurance, and copayments due from patient at time of service.
  • Maintain respectable phone etiquette, patient response verbiage and patient satisfaction.
  • Directly responsible for outpatient registration and central scheduling.
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