ER Registration - Clarksville FSED (Weekends, Days)

Vanderbilt University Medical Center•Clarksville, TN

1d•Onsite

About The Position

Vanderbilt University Medical Center (VUMC) is seeking an ER Registrar to join their team in Clarksville. This role is responsible for registering all patients receiving services from VUMC, including gathering and entering information to complete registration, obtaining signatures, and collecting applicable patient liability on accounts. VUMC is committed to an environment where everyone has the chance to thrive and where uniqueness is sought and celebrated. Their mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Requirements

High School Diploma or GED
Less than 1 year of relevant work experience
Prior experience in fast-paced customer service, call centers, or Emergency Departments is strongly encouraged.

Nice To Haves

Prior experience in fast-paced customer service, call centers, or Emergency Departments

Responsibilities

Registering all patients according to policies and procedures established by the hospital.
Obtaining signatures of patient and/or guarantor for all required forms.
Document appropriate logs pertaining to the registration area assigned regarding patient name and arrival time.
Effectively communicating with the patients of the eligibility/benefits/estimated patient portion upon insurance verification.
Thoroughly documenting the account upon registration as well as collection efforts taken.
Acknowledging patients and family members presenting to the registration areas promptly and in a professional manner.
Responsible for maintaining all information confidentially in accordance to HIPAA (Health Insurance Portability and Accountability Act) guidelines.