Outpatient PT/OT Rehab Assistant - Full-time

Children's Hospital and Health System•Milwaukee, WI

About The Position

Children’s Wisconsin is a nationally recognized health system dedicated to children’s health and well-being. The Outpatient PT/OT Rehab Assistant supports clinicians and clinic operations by assisting with patient care, rooming, checkout and scheduling, maintaining supplies and equipment, and keeping treatment areas clean, organized and safe. The role also includes welcoming patients and families, protecting their privacy, and handling telephone calls and related documentation. The preferred education is a high school diploma or equivalent. Previous experience in a pediatric healthcare environment or relevant education is preferred. A current BLS-Basic Life Support Healthcare Provider certification from the American Heart Association, American Red Cross, or National Safety Council is required. The schedule is Monday through Thursday, 10:30 a.m.–7:00 p.m., and Friday, 8:30 a.m.–5:00 p.m.

Requirements

BLS-Basic Life Support Healthcare Provider certification from the American Heart Association, American Red Cross, or National Safety Council is required.

Nice To Haves

High school diploma, GED, or HSED is preferred.
Previous experience in a pediatric healthcare environment or relevant education is preferred.

Responsibilities

Assist with patient care as directed by clinicians, including preparing treatment supplies and materials and physically assisting patients with physical, communication, or behavioral needs.
Assist with rooming, in-clinic checkout, and scheduling.
Monitor the daily schedule, including appointments, no-shows, cancellations, bump-list appointments, and wait-list appointments.
Inventory and order supplies and ensure adequate quantities of supplies and equipment for department needs.
Order supplies for routine care as requested by clinicians and leaders, and stock department rooms.
Maintain clean, organized, and safe treatment areas; keep hallways clear of equipment and supplies; and store supplies in compliance with Joint Commission standards.
Clean treatment areas, equipment, and treatment materials or toys after each session in collaboration with therapists.
Monitor expiration dates and refrigerator temperatures and take action to address issues.
Work with the clinical engineering department to maintain the missing equipment report.
Collect and deliver instruments and equipment to sterile processing or food services.
Welcome patients and families while ensuring confidentiality and privacy.
Manage telephone calls and document information as needed to support the Clinic Coordinator and clinic operations.