Outpatient PT/OT Rehab Assistant - Full-time

Children's Wisconsin•Greenfield, WI

4d•Onsite

About The Position

Children’s Wisconsin is a nationally recognized health system dedicated to the health and well-being of children. The Outpatient PT/OT Rehab Assistant works at the Delafield Clinic and supports clinicians and clinic operations by preparing treatment materials, assisting patients as directed, helping with rooming and scheduling, managing supplies and equipment, and maintaining clean, organized, and safe treatment areas. The role also includes welcoming patients and families, protecting confidentiality, and supporting clinic communications.

Requirements

BLS-Basic Life Support Healthcare Provider certification from the American Heart Association, American Red Cross, or National Safety Council is required.
High school graduation, GED, or HSED is preferred.

Nice To Haves

Previous experience in a pediatric healthcare environment or relevant education.

Responsibilities

Prepare supplies and materials for treatment sessions and physically assist patients with physical, communication, or behavioral needs as directed by the clinician.
Assist with rooming, in-clinic check-out, and scheduling.
Monitor the daily schedule, including appointments, no-shows, cancellations, bump-list appointments, and wait-list appointments.
Inventory and order supplies, ensure adequate quantities of supplies and equipment, and stock department rooms.
Maintain clean, organized, and safe treatment areas; keep hallways clear and store supplies in compliance with Joint Commission standards.
Clean treatment areas, equipment, and treatment materials or toys after each session in collaboration with therapists.
Monitor expiration dates and refrigerator temperatures and take corrective action when needed.
Work with the clinical engineering department to maintain the missing equipment report.
Collect and deliver instruments and equipment to sterile processing or the food services department.
Greet patients and families welcomingly while ensuring confidentiality and privacy.
Manage telephone calls and document information as needed to support the Clinic Coordinator and clinic operations.