Outpatient PT/OT Rehab Assistant - Full-time
About The Position
The Outpatient PT/OT Rehab Assistant supports patient care and clinic operations at Children’s Wisconsin’s Delafield Clinic. The assistant helps clinicians prepare for treatment sessions and provides physical assistance to patients with physical, communication, or behavioral needs. The role also supports patient rooming, check-out, scheduling, supply and equipment management, and a clean, organized, and safe treatment environment. The assistant welcomes patients and families, protects confidentiality and privacy, and helps manage telephone calls and clinic documentation.
Requirements
- BLS-Basic Life Support Healthcare Provider certification from the American Heart Association, American Red Cross, or National Safety Council is required.
Nice To Haves
- High school graduate, GED, or HSED preferred.
- Previous experience in a pediatric healthcare environment or relevant education preferred.
Responsibilities
- Assist with patient-care tasks as directed by clinicians, including preparing supplies and materials for treatment sessions and physically assisting patients with physical, communication, or behavioral needs.
- Assist with rooming, in-clinic check-out, and scheduling.
- Monitor the daily schedule, including appointments, no-shows, cancellations, bump-list appointments, and wait-list appointments.
- Inventory and order supplies, ensure adequate supplies and equipment, and stock department rooms.
- Maintain a clean, organized, and safe environment in treatment areas; keep hallways clear of equipment and supplies; and store supplies in compliance with Joint Commission standards.
- Clean treatment areas, equipment, and treatment materials or toys after each session in collaboration with therapists.
- Monitor expiration dates and refrigerator temperatures and take action to address issues.
- Work with the clinical engineering department to maintain the missing-equipment report.
- Collect and deliver instruments and equipment to sterile processing or food services.
- Greet patients and families warmly while ensuring confidentiality and privacy.
- Manage telephone calls and document information as needed to support the Clinic Coordinator and clinic operations.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
