Outpatient Director

Northstar Behavioral Health NetworkMaplewood, MN

About The Position

The Outpatient Director will be responsible for overseeing the program's mission and vision, ensuring adherence to 245G standards and regulations, and implementing new policies and procedures. This role involves supporting program growth, conducting various meetings, and maintaining staff through recruitment, training, and performance management. The Director will also handle disciplinary actions, manage staff and client concerns, review assessments and referral documentation, and provide clinical services as needed. Additionally, the position requires coordinating care with internal and external entities to improve client recovery outcomes and demonstrating dependability and the ability to work independently with minimal direction. Willingness to work additional hours for coverage and complete assigned tasks is also expected.

Requirements

  • Must be licensed by the Board of Behavioral Health and Therapy as a Licensed Alcohol and Drug Counselor
  • Must be designated by the Board of Behavioral Health and Therapy as a Licensed Alcohol and Drug Counselor Supervisor
  • Bachelor degree
  • Must have 5 or more years of work experience in direct service to individuals with substance use disorder and 3 years of work experience in the management or administration of direct service to individuals with substance use problems
  • CPR Certification or attain within 30 days
  • Must understand and follow NBH's Drug and Alcohol Policy
  • Must pass a State of Minnesota Background Check
  • Must possess a current Minnesota Driver’s License with acceptable driving record
  • Ability to use Google Suite and other computer skills

Responsibilities

  • Oversight to ensure the facility is adhering to 245G standards and regulations, program philosophy and policies and procedures, including client rights and confidentiality, and other governing regulations.
  • Participate in licensing reviews
  • Implement new policies and procedures as needed
  • Support the development of growing the program with new services to offer, development of new sites, etc.
  • Conduct and participate in meetings as appropriate: individual, clinical, multidisciplinary, Treatment Coordination, Peer Recovery Support Specialist, manager meeting, director meeting, etc.
  • Keeps co-workers informed of all appropriate developments.
  • Maintains staff by recruiting, selecting, orienting, and training employees: coordinating work schedules: managing performance and developing personal growth opportunities
  • Responsible for disciplinary action in response to employee problems, performance or behavior: including but not limited to, verbal, written and performance improvement plan.
  • Being diplomatic and exhibiting sensitivity toward other staff and client's feelings, needs, values, and opinions.
  • Maintain current knowledge of site and client activities.
  • Review audits to evaluate further support for staff to improve professional documentation.
  • Review and respond to grievances, incidents reports, and staff and client concerns according to NBH policies and procedures.
  • Review all Comprehensive Assessments and client referral documentation for the program.
  • Communicate effectively with the Intake and Outreach Director regarding approvals and denials.
  • Provide clinical services and document appropriately (comprehensive assessments, group therapy, individual therapy, etc) in accordance to Northstar Behavioral Health Policies and procedures and standards established by governing bodies as needed.
  • Coordinate care with internal (Nursing, Mental Health Providers, Treatment Coordinators, and Peer Recovery Support Specialist) and external (Department of Corrections, court, probation, child protective services, other providers) entities to improve outcome of clients recovery.
  • Highly dependable and can be counted on to work independently, having the ability to work with little direction.
  • Is willing to work additional hours as needed for coverage.
  • Complete other tasks as assigned by the supervisor.
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