Clinic Director - Outpatient

Madison East Comprehensive Treatment Center•Madison, WI

2d•Onsite

About The Position

The Clinic Director will oversee the daily operations of an Outpatient MAT Opioid Treatment Program (OTP) in Madison, WI. This full-time role involves partnering with regional leadership on strategic planning and budget management, serving as the final authority on daily operations, and collaborating with the Medical Director on clinical matters. The Director will also act as a community liaison, develop and implement policies, ensure compliance with regulations, manage personnel, and oversee medication and record security. Key responsibilities include leading risk management efforts, upholding patient confidentiality, and ensuring the delivery of high-quality treatment services.

Requirements

Minimum of a Bachelor’s degree in a social, behavioral, or mental health services field from an accredited college or university.
Prior management experience is required, as well as the ability to lead, coach, and support a multidisciplinary team.
Excellent written and verbal communication skills.
Strong adaptability and problem-solving skills; must be receptive to coaching and capable of navigating a dynamic healthcare environment.

Nice To Haves

Experience overseeing services in an outpatient setting is highly preferred, particularly within medication-assisted treatment (MAT), mental health, intensive outpatient (IOP), partial hospitalization (PHP), or substance use disorder (SUD) programs.
Experience working in a narcotic treatment program (medication-assisted treatment; MAT), is highly preferred.
Proven Profit & Loss (P&L) management experience, including full oversight and maintenance of a facility budget.
Demonstrated business development experience is highly preferred, including generating patient referral sources and building strong relationships with community partners, stakeholders, and local entities such as law enforcement, healthcare providers, and advocacy organizations.
Experience working with multiple payer sources, including Medicare and Medicaid contracts.

Responsibilities

Partner with regional leadership to develop and manage the clinic’s annual budget and strategic business plan.
Serve as the clinic’s final authority on daily operations, collaborating closely with the Medical Director on all clinical and medical matters.
Act as a community liaison, attending events and building partnerships to promote the clinic as a trusted resource.
Develop and implement policies and procedures, including those related to community relations and public affairs.
Ensure delivery of treatment services is consistent with internal standards and external regulatory requirements; coordinate the submission of protocols and amendments to appropriate federal and state agencies.
Oversee all personnel-related decisions, including performance evaluations, staffing, training, and hiring.
Provide staff development and ongoing education opportunities.
Ensure clinic-wide compliance with all federal and state laws and regulations, including timely submission of any corrective action plans (e.g., for FDA, DEA, or State ADP).
Maintain secure management of medications, medical records, and employee documentation.
Uphold and protect patient confidentiality and rights, ensuring each patient receives proper medical and clinical care.
Lead risk management efforts, including risk assessments, incident investigations, and identifying patterns through data analytics.
Complete annual HealthStream training on risk management topics.
Ensure patients are informed of their responsibilities regarding safeguarding take-home medications.
Perform additional duties as assigned by leadership.