Outlet Bartender

HEI Hotels and Resorts•Austin, TX

About The Position

The Outlet Bartender serves guests in a hospitable manner to ensure a positive guest experience. The role maintains the bar’s daily setup and inventory, prepares and serves beverages according to standard recipes and portion controls, processes orders and payments, and complies with requirements for serving alcoholic beverages. The position requires effective communication and the ability to work for extended periods in a confined space, while maintaining positive working relationships with guests, patrons, and associates.

Requirements

  • Must communicate well with guests.
  • Basic knowledge of food and beverage preparation and service of various alcoholic beverages.
  • Basic mathematical skills to operate a cash register, make change, total guest checks, count the bank, prepare cash drops, total other charges, and understand portion sizes.
  • Manual dexterity to use a knife for garnishes, handle glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock, with or without reasonable accommodation.
  • Ability to remember, recite, and promote menu items, with or without reasonable accommodation.
  • Ability to operate a keyboard and use point-of-sale procedures to pre-check orders and close checks, with or without reasonable accommodation.
  • Ability to stand and work in confined spaces for long periods, with or without reasonable accommodation.
  • Ability to establish and maintain effective working relationships with associates, customers, and patrons.
  • Effective verbal and written communication skills.
  • Ability to adapt communication style to different audiences, including supervisors, coworkers, and the public.

Nice To Haves

  • Hotel experience preferred.

Responsibilities

  • Set up the bar daily and requisition and stock beer, wine, spirits, paper products, straws, stirrers, condiments, and produce based on projected needs.
  • Maintain stock, cut and store fresh fruit and vegetable garnishes, juices, and other perishables to ensure product quality.
  • Greet guests courteously, promote drinks, and document beverage orders.
  • Mix, garnish, and present drinks using standard recipes and prudent portion control.
  • Follow State, Federal, and Corporate requirements for serving alcoholic beverages.
  • Enter orders into the point-of-sale register and create a check for each guest, including guests served by other beverage servers, to account for beverages served.
  • Receive cash, make change, verify and record charges, and ensure vouchers are properly completed to balance money.
  • Lock and store beverage, food, and other equipment; deposit cash drops; and secure the bank.
  • Follow attendance rules and be available to work regularly.
  • Perform other job-related duties as assigned.

Benefits

  • Flexible paid time off plan available after 90 days.
  • Choice of four healthcare plans, available the first of the month after starting.
  • 401(k) plan with employer matching funds; the posting describes a 4% employer match when an employee contributes 5%, with no vesting period.
  • Medical insurance through Anthem Blue Cross Blue Shield.
  • Dental insurance through Anthem Blue Cross Blue Shield.
  • Vision insurance through EyeMed.
  • Vacation, sick, and holiday programs.
  • Pet insurance through the ASPCA.
  • Supplemental, spousal, and child life insurance.
  • Short-term and long-term disability plans.
  • Discounts through the YouDecide program and Hotel Room Discount program.
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