Outdoors Guest Service Attendant (Staples Mill)

Flagstop Car Wash•Richmond, VA

3d•Onsite

About The Position

Join Flagstop, a recognized Top Workplace, as an Outdoors Guest Service Attendant. This full-time position offers a dynamic environment with opportunities for growth and rewards. We are seeking individuals with a positive attitude and exceptional customer service skills to promote and sell memberships, assist customers with accounts using iPads and Kiosks, and encourage app usage. If you enjoy working outdoors in various weather conditions and being part of a team, this career is for you.

Requirements

Meet the minimum age requirement of 16 years or older.
Maintain reliable transportation to ensure on-time arrival for all shifts.
Lift up to 50 lbs and stand or walk continuously for the duration of an 8-hour shift.
Work confidently outdoors in all weather conditions (extreme heat, cold, rain) and thrive in a loud, fast-paced environment.
Deliver exceptional customer service, operate iPads/kiosks, and actively promote and sell Unlimited Wash Club memberships.
Commit to working weekends (Saturdays and Sundays required).

Nice To Haves

Bring a positive attitude to work daily.
Display exceptional customer service skills; bubbly, friendly, outgoing personality.
Enjoy working with a team and learning new things about the car wash daily.

Responsibilities

Actively promote and sell memberships to new and existing customers.
Maintain a neat appearance and clean hygiene with our professional uniform.
Use tech skills to navigate through iPads and Kiosks as you assist customers with their accounts.
Enjoy working with a team and learning new things about the car wash daily.
Show up to work on time and ready to provide a fantastic customer experience to our guests.
Encourage customers to download and use our app for a better car care experience!

Benefits

Up to 100% of your monthly premiums are covered for Medical, Dental, and Vision coverage.
Supplemental Benefits: Critical Illness, Hospital, Accident, Short Term Disability, etc.
Working Advantage Discount Program: Discounts on hotels/flights/cars, and more.
Employee Recognition Opportunities: Recognize employee achievements during meetings or through company newsletters.
Employee Referral Program: Earn up to $300 when we hire your referrals.
Learning & Development Resources: Ongoing Training & Development; Become a Leader!
Technology & Tools: User-friendly app for self-service processes (i.e. scheduling, pay tracking)
Mental Health & Wellness Support: up to (5) Free Counseling Sessions per year.
Social Responsibility: Volunteer Opportunities with local partnerships (VCU, Flying Squirrels, etc).
Transportation Resources: We can provide you with transportation information through the GRTC RideFinders Program - Carpooling or Ridesharing Options.
Educational Support: For college students, we offer College Tuition Assistance.
Financial Wellness: 401K with up to 3% company match
Paid Time Off (PTO): Life happens; use after you accrue!
Free Employee Assistance Program
Free Life Insurance Coverage ($10k)
Free Uniform Shirts
Free Ultimate Car Wash