Outdoors Guest Service Attendant (Mechanicsville)

Flagstop Car WashMechanicsville, VA
Onsite

About The Position

Join Flagstop, a recognized Top Workplace and a rapidly growing company in the car wash industry. We are seeking enthusiastic individuals to join our dynamic team as Guest Service Attendants. This role offers a fast-paced, exciting environment with opportunities for growth and rewards. As the official Car Wash of VCU and a proud partner of the Richmond Flying Squirrels and Richmond Spiders, we are committed to providing exceptional service and a positive work experience.

Requirements

  • Meet the minimum age requirement of 16 years or older.
  • Maintain reliable transportation to ensure on-time arrival for all shifts.
  • Lift up to 50 lbs and stand or walk continuously for the duration of an 8-hour shift.
  • Work confidently outdoors in all weather conditions (extreme heat, cold, rain) and thrive in a loud, fast-paced environment.
  • Deliver exceptional customer service, operate iPads/kiosks, and actively promote and sell Unlimited Wash Club memberships.
  • Commit to working weekends (Saturdays and Sundays required).

Responsibilities

  • Bring a positive attitude to work daily.
  • Display exceptional customer service skills; bubbly, friendly, outgoing personality.
  • Actively promote and sell memberships to new and existing customers.
  • Maintain a neat appearance and clean hygiene with our professional uniform.
  • Use tech skills to navigate through iPads and Kiosks to assist customers with their accounts.
  • Enjoy working with a team and learning new things about the car wash daily.
  • Show up to work on time and ready to provide a fantastic customer experience to our guests.
  • Encourage customers to download and use our app for a better car care experience.

Benefits

  • Up to 100% of your monthly premiums are covered for Medical, Dental, and Vision coverage.
  • Supplemental Benefits: Critical Illness, Hospital, Accident, Short Term Disability, etc.
  • Working Advantage Discount Program: Discounts on hotels/flights/cars, and more.
  • Employee Recognition Opportunities: Recognize employee achievements during meetings or through company newsletters.
  • Employee Referral Program: Earn up to $300 when we hire your referrals.
  • Learning & Development Resources: Ongoing Training & Development; Become a Leader!
  • Technology & Tools: User-friendly app for self-service processes (i.e. scheduling, pay tracking)
  • Mental Health & Wellness Support: up to (5) Free Counseling Sessions per year.
  • Social Responsibility: Volunteer Opportunities with local partnerships (VCU, Flying Squirrels, etc).
  • Transportation Resources: We can provide you with transportation information through the GRTC RideFinders Program
  • Carpooling or Ridesharing Options.
  • Educational Support: For college students, we offer College Tuition Assistance.
  • Financial Wellness: 401K with up to 3% company match
  • Paid Time Off (PTO): Life happens; use after you accrue!
  • Free Employee Assistance Program
  • Free Life Insurance Coverage ($10k)
  • Free Uniform Shirts
  • Free Ultimate Car Wash
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