Outdoor Education Director

Pali Mountain•Running Springs, CA

1d•$80,000 - $90,000

About The Position

The Outdoor Education Director is a full-time, year-round employee responsible for program oversight, personnel support and mentorship, and leadership of the Outdoor Education program, as well as long-term goals and business strategy. The Director ensures client expectations and needs are met, instructor staff meet Pali’s high expectations, and Pali Institute operates smoothly and successfully. The Director reports to the Executive Director and supervises Assistant Directors, Staff Supervisors, and the seasonal leadership team. The role includes oversight of 24 leadership staff and general oversight of more than 110 instructor staff, including staff discipline. The Director provides customer service to clients, responds to schools and parents, relays information clearly to staff, mentors leadership staff, and supports the sales director with calendar decisions, customer support, and events. The role also involves maintaining communication and positive relationships with other Pali departments, training leadership and staff twice a year, ensuring the Wellness Center operates safely and efficiently, supporting transitions to and from the summer camp program, and resolving day-to-day program issues.

Requirements

Bachelor’s degree or higher.
Five years in a management, supervisor, or leadership position in a similar-styled program.
Ten seasons of mentoring camp counselors, instructors, or similar roles.
Strong interpersonal and communication skills, including the ability to tactfully communicate concerns, feedback, and information verbally and in writing to staff, administration, teachers, and parents.
Positive leadership, supervisory, and management skills.
Openness to feedback and desire to grow professionally.
Ability to handle multiple tasks efficiently and accurately.
Experience as a group counselor or staff member in an overnight camp setting, including experience with programming in a camp setting.
Ability to understand and apply pertinent personnel policies, laws, rules, and regulations.
Good judgment and decision-making ability in time-sensitive situations.
Initiative and ability to work with minimal supervision on numerous tasks simultaneously.
Approachable manner.
Organization and excellent time-management skills.
Flexibility and openness to diverse philosophies when working with various types of school groups.
Ability to problem-solve and make quick decisions to resolve staffing issues, scheduling errors, and day-to-day program needs.

Nice To Haves

Prior experience with a certification process such as AEE, WASC, AEOE, or a similar certification.

Responsibilities

Report to the Executive Director and attend weekly leadership meetings.
Provide customer service to clients and respond to schools and parents.
Relay pertinent information to staff clearly and concisely.
Mentor Assistant Directors, Staff Supervisors, and leadership staff, providing constructive feedback and guidance.
Check in regularly with the sales director and support sales, calendar decisions, customer support, and events.
Supervise and mentor Assistant Directors and Staff Supervisors, and provide general oversight of instructor staff, including staff discipline.
Ensure staff discipline is recorded through proper channels.
Maintain positive relationships and open communication with Pali departments, including kitchen, maintenance, and housekeeping.
Lead leadership training twice a year.
Execute staff training twice a year for more than 100 staff.
Ensure the Wellness Center runs safely and efficiently.
Ensure transitions to and from the summer camp program go smoothly.
Provide programmatic support to all areas of Pali.
Resolve day-to-day program issues, including staffing issues and scheduling errors.
Oversee program operations so client needs are met, staff meet Pali expectations, and Pali Institute runs successfully.
Perform other duties as assigned.