Outbound Support Admin

Sonepar • Katy, TX

2d • Onsite

About The Position

The Outbound Support Admin manages outbound operations and related reporting, freight claims, and customer support. The role is based in a warehouse environment in Katy, Texas, with a Monday-through-Friday schedule from 10 a.m. to 7 p.m. Crawford Electric Supply is part of Sonepar USA and provides electrical products and services to contractors.

Requirements

• High school diploma or equivalent.
• At least two years of relevant administrative experience.
• Familiarity with Microsoft Office software, including Word, Excel, and Outlook.
• Ability to communicate effectively.
• Good writing, analytical, and problem-solving skills.
• Ability to follow verbal and written instructions.
• Knowledge of the principles and practices of organization, planning, records management, and general administration.
• Ability to work independently and as part of a team.

Responsibilities

• Manage the outbound queue.
• File freight claims with inbound freight lines.
• Maintain the location-to-location transfer report.
• Identify scheduled purchase orders (POs).
• Maintain reporting for indexing and PO compliance.
• Record and report all outbound freight discrepancies.
• Provide customer support.
• Perform other duties as assigned.

Benefits

• Healthcare plans
• Dental and vision coverage
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)
• Employee resource groups (ERGs)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED