Outbound Setter Manager

WarriorBabe

13d•$70,000 - $90,000•Remote

About The Position

The Outbound Setter Manager will be responsible for owning and scaling WarriorBabe's outbound sales division. This individual will oversee outbound strategy, outbound team performance, AI-powered lead engagement systems, process optimization, reporting, training, accountability, and future team growth. You will work closely with Sales Operations, the Inbound Setter Manager, Closer Manager, Marketing, and our Tech Integration team to ensure every lead receives the right touchpoint at the right time while maximizing opportunities throughout the customer journey. Success in this role requires equal parts leadership, sales expertise, technology adoption, operational excellence, and relentless execution.

Requirements

Proven success managing outbound appointment setters, SDRs, BDRs, or sales development teams
Experience building and scaling outbound sales functions
Strong understanding of CRM management, lead engagement strategies, and pipeline development
Demonstrated ability to improve performance through systems, accountability, and coaching
Experience working in high-volume, high-performance sales environments
Strong operational and analytical mindset

Nice To Haves

Experience leveraging AI and automation within sales environments
Experience working within fitness, health, coaching, high-ticket, or direct-to-consumer sales organizations
Experience partnering with technical teams to implement and optimize sales technology
Familiarity with HubSpot and modern sales engagement platforms
Experience building teams from the ground up

Responsibilities

Develop and execute WarriorBabe's outbound lead engagement strategy
Identify opportunities within existing lead pools to increase appointments booked and revenue generated
Create and optimize outbound workflows, campaigns, and engagement sequences
Continuously improve contact, follow-up, reactivation, and re-engagement strategies
Establish scalable systems that increase efficiency without sacrificing personalization
Drive measurable growth in outbound-generated appointments, show rates, and sales opportunities
Own the day-to-day oversight and optimization of AI-powered lead engagement systems
Collaborate closely with the Tech Integration team to improve automation, workflows, triggers, and lead routing
Monitor AI performance and identify opportunities to improve conversion and engagement metrics
Ensure technology enhances—not replaces—the human experience
Help establish best practices for balancing automation with personalized communication
Act as the primary bridge between sales operations and technology implementation
Lead, coach, develop, and hold outbound setters accountable to performance expectations
Recruit, hire, onboard, and train future outbound team members as the division scales
Conduct performance reviews, coaching conversations, and ongoing development initiatives
Create a culture of ownership, urgency, accountability, and excellence
Ensure team members are executing follow-up strategies effectively and consistently
Monitor daily activity metrics, quality standards, and performance indicators
Partner daily with the Inbound Setter Manager, Closer Manager, and Sales Operations Manager
Ensure alignment across the sales division regarding KPIs, processes, reporting, and communication
Help identify bottlenecks and implement solutions quickly
Collaborate with leadership to forecast growth and staffing needs
Contribute to the continuous improvement of the customer journey from lead to enrollment
Build, document, and refine scalable SOPs and workflows
Identify inefficiencies and create solutions that increase productivity
Establish reporting systems that provide visibility into team and pipeline performance
Ensure processes remain organized, documented, and repeatable as the business scales
Drive continuous improvement across people, process, and technology