Outbound Sales Rep - Business Development

United Rentals•Charlotte, NC

About The Position

As an Outbound Sales Rep, you’ll be instrumental in supporting new and existing customers through outbound sales and personalized account management. Our customers expect expert consultation regarding equipment usage, job site management, inventory cost-control measures, and above all else, a frictionless rental process. In this role you will help manage our customer’s needs regarding new/used equipment sales, OEM parts sales, customer-owned fleet solutions, and OSHA safety courses.

Requirements

College Degree preferred or equivalent combination of education and experience
1 year sales and/or construction equipment experience.
Prior Inside Sales with Outbound calling preferred
Proficient in Microsoft Office: Word, Excel, Outlook
Reliable, dependable and professional
Proficient in RentalMan, and in utilization of the various tools and resources available to Customer Care Center
Position may require flexibility in the days and hours of work schedule
Excellent time management and efficiency skills
Excellent organizational and communication skills
This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

Responsibilities

Qualify and quantify the needs of our existing customer base by utilizing CRM program, SalesForce.com, and persuasive selling techniques
Process rental quotations, reservations, and contracts in compliance with the company policies by calling on the assigned Book of Business
Responsible for driving overall Active Customer Growth, Used Sales and YoY Rental Revenue Growth for assigned Book of Business
Communicate to a customer any terms/conditions applying to a request
Validate and Collect primary decision maker's contact information and customer needs for use on future sales and marketing campaign
Identify and qualify an equipment request to ensure it will suite the customer's requirements
Recover declining & dormant customers via our sales tools and comprehensive United Rentals value proposition
Coordinate with all inside and outside branch staff to ensure customer satisfaction
Support & learn about branch operations
Learn accurate use of United Rentals' IT systems for quotes, rental, sales, reservations, territory management
Coordinate with all branch departments to ensure customer satisfaction; and communicate field issues to branch personnel
Negotiate prices on equipment rentals and sales in accordance with pricing policies and procedures
Other duties assigned as needed