Outbound Sales Development Representative

Muck Rack

1d•Remote

About The Position

Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack’s AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR’s impact on business outcomes. By combining media database, monitoring, and reporting into one dynamic platform, we empower teams to collaborate seamlessly, pitch effectively, and analyze results faster and more efficiently. Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, and customer devotion, and infuse these values into everything we do. We’re growing quickly, and we’re looking for an ambitious, tech-savvy, and detail-oriented Outbound Sales Development Representative to join our team and make a big impact. As an Outbound SDR at Muck Rack, you will work closely with our sales team to generate opportunities through outbound outreach. You should be excited about working in a fast-paced sales environment where you'll be the first "face" of Muck Rack to prospective customers, representing our team, culture, and brand.

Requirements

1+ year of experience in a SaaS SDR role or 1+ year working in PR preferred— you understand either the sales motion or the buyer's world
Highly accountable and self-motivated, with a growth mindset that welcomes feedback and coaching
A natural relationship builder with genuine curiosity and a sales-oriented mindset
Exceptional written communication skills — you write emails that actually get read and responses that move things forward
Strong phone presence — you can build rapport quickly and keep a conversation going
Ability to juggle multiple priorities in a fast-paced, startup environment without dropping the ball
A quick study with new tools (including AI tools) — we work in Google Workspace, Salesforce, Outreach, Slack, Nooks, SalesNav, etc
Based or willing to work East Coast or Central hours
Proactively incorporate AI tools into day to day work to improve productively and accelerate delivery

Responsibilities

Build pipeline through outbound outreach — prospect leads via email, LinkedIn, and phone to consistently meet and exceed quota
Personalize your interactions — leverage Muck Rack’s tools and prospect insights to make outreach timely, relevant, and informed from the first touch
Prospect strategically— develop efficient, creative outreach systems tailored to target accounts, using our systems to identify patterns and prioritize who to contact and when
Plan your day with purpose — lean on AI-assisted workflows to structure your time, stay on top of follow-ups, and keep your pipeline moving without things falling through the cracks
Stay plugged into PR — monitor industry news to surface timely, relevant outreach opportunities
Maintain clean CRM hygiene — keep lead records, activities, and reporting accurate and up to date in Salesforce
Collaborate cross-functionally — partner closely with Account Executives and Marketing to align outreach efforts and drive pipeline growth
Maintain consistent activity standards — execute against outreach expectations across segments while balancing quality personalization with high-volume prospecting

Benefits

Home office stipend, phone and internet reimbursement, coworking membership
Virtual and in-person team bonding (lunches, events, competitions)
Competitive geo-neutral pay in the U.S.
Annual reviews to ensure equity and market alignment
Standardized bonus or commission structure
401(k) with employer contributions
Equity opportunities
Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents
100% premium coverage for individuals on high-deductible plans
24/7 Virtual Care and Employee Assistance Program
Employer-funded HSA contributions and other pre-tax benefits
Quarterly wellness stipend and free Headspace subscription
4+ weeks of PTO, plus paid sick and mental health days
13 paid holidays with the option to swap for personal days
Up to 16 weeks of fully paid parental leave
Transparent pathways for internal mobility and promotion
Bi-annual performance reviews, team workshops, and leadership training
Unlimited access to Coursera and O’Reilly
2 additional PTO days annually for learning and development