Outbound Sales Agent (Appointment Setter) - UK client

D2B

7d•Remote

About The Position

The Outbound Sales Agent will support a rapidly expanding UK-based company that provides eco-friendly insulation and energy-saving solutions for residential and commercial properties. Working remotely as part of an offshore team, the agent will make high-volume outbound calls to prospective UK customers, understand their energy-efficiency needs, and arrange qualified appointments for UK-based field consultants. The role is target-driven, with a baseline goal of at least two confirmed appointments per day and the opportunity to earn performance bonuses when appointments convert into completed sales. The agent will use the company’s cloud-based dialing platform and CRM, maintain accurate call records, and participate in training, coaching, and team meetings. The position is offered under an Independent Contractor Agreement. Compensation is listed as Php 55,000 per month, with the final amount determined at the client’s discretion based on the candidate’s skills and experience.

Requirements

At least one year of proven experience in outbound sales, cold calling, or appointment setting.
Flawless spoken and written English, with a clear, professional telephone manner.
Strong active-listening, objection-handling, and consultative negotiation skills.
Self-motivation, resilience, a target-driven mindset, and the ability to work productively in a standalone remote environment.
Good computer literacy and practical experience using CRM systems and standard office software such as Microsoft Office or Google Workspace.
A reliable desktop or laptop capable of running business applications without interruption.
A dedicated high-speed fibre broadband connection, with a backup solution, suitable for stable VoIP calling.
A high-quality USB headset with a noise-cancelling microphone.
A quiet, professional, isolated workspace without ambient background noise.

Nice To Haves

Prior experience targeting UK residential or commercial B2C or B2B markets.
Background or familiarity with home improvement, construction, renewable energy, or insulation.

Responsibilities

Make high-volume outbound calls to prospective customers in the UK using the company’s cloud-based dialing system.
Present the company’s products professionally and engagingly in a consultative manner.
Qualify sales opportunities by identifying customer needs and concerns related to energy efficiency and insulation.
Secure at least two confirmed bookings or appointments per day for transfer to the UK field sales team.
Accurately record call notes, customer information, and call dispositions in the CRM.
Participate in regular training, coaching sessions, and team alignment meetings.
Meet call-volume and talk-time expectations and follow compliance, call-quality, script, and professionalism standards.