OTAR Specialist

Chartis Federal • Orlando, FL

52m • Onsite

About The Position

Chartis Federal is seeking an experienced OTAR Specialist to support secure tactical communications operations for our customer. This role is responsible for supporting Over-The-Air Rekeying (OTAR) operations, encryption key distribution, communications provisioning, and operational support activities that ensure continuity of secure communications across mission-critical Land Mobile Radio (LMR) systems. The ideal candidate brings hands-on experience supporting OTAR-enabled communications systems, encryption key management processes, tactical radio environments, and customer-facing operational support in secure federal or public safety environments.

Requirements

• Equivalent combination of relevant education, military experience, technical training, certifications, and hands-on experience in tactical communications, OTAR, secure communications, or related operational environments
• 3+ years of experience supporting OTAR, secure communications, LMR, tactical radio, or related mission-critical communications systems
• Hands-on experience with Key Management Facility (KMF) and Key Variable Loader (KVL) platforms
• Experience supporting OTAR-enabled P25 or comparable Land Mobile Radio (LMR) communications systems
• Familiarity with Motorola APX, Motorola NEXT, or similar tactical radio platforms
• Experience working in ticket-driven operational support environments (e.g., Remedy, ServiceNow, or similar)
• Strong troubleshooting, analytical, and problem-solving skills
• Strong customer service / operational support experience
• Experience maintaining accurate operational records and documentation

Nice To Haves

• Experience supporting DHS, CBP, FPS, FEMA, DoD, or other federal tactical communications environments
• Familiarity with CBP TACCOM operations or U.S. Coast Guard Rescue 21 environments
• Public safety communications background
• Experience supporting encryption-capable communications assets
• Existing DHS suitability, Public Trust, Secret clearance, or similar federal security credential
• Security+, COMTIA certifications, or related technical credentials
• Military communications background

Responsibilities

• Support Over-The-Air Rekeying (OTAR) operations for secure tactical communications systems
• Issue and manage Radio Service Identifications (RSIs), IP addresses, and associated communications provisioning data
• Configure and maintain provisioning data within CBP tactical communications environments
• Support secure encryption key generation, distribution, rotation, revocation, and accountability processes
• Operate and maintain Key Management Facility (KMF) systems and associated tools
• Utilize Key Variable Loaders (KVLs) to load, manage, and maintain cryptographic keys
• Support OTAR-enabled Land Mobile Radio (LMR) communications systems
• Track OTAR activities, incidents, and operational requests using Remedy, ServiceNow, or comparable ticketing systems
• Generate operational reports related to secure voice Push-to-Talk (PTT) activity and OTAR performance
• Provide first-echelon customer support for OTAR-related issues, provisioning requests, and operational troubleshooting
• Diagnose and resolve key synchronization, provisioning, and secure communications issues
• Support inventory accountability functions, including Local Property Officer (LPO) or inventory-related responsibilities as required
• Maintain accurate documentation, audit records, and operational tracking data
• Support ad hoc technical initiatives, special projects, and mission support events
• Ensure compliance with DHS, CBP, and federal information security and communications security requirements

Benefits

• Comprehensive health insurance (medical, dental, vision)
• Retirement plans with company contributions
• Professional development opportunities and career growth support
• A dynamic and collaborative work environment where your contributions are valued

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed