Specialist, Product Specialist

Pearson • Washington, DC

3h

About The Position

At Pearson, we’re redefining how educators understand and act on student learning. As a member of the Measurement & Learning Product Management team, within Pearson’s School Assessment organization, the Advanced Specialist, Product Specialist serves as a critical bridge between product development and go-to-market success. Specialist, Product Specialists are recognized as subject matter experts (SMEs) across Measurement & Learning products. They are responsible for translating product capabilities into clear, accurate, and impactful content, training, and enablement resources that ensure internal teams—and ultimately educators—can effectively understand and use our solutions. Operating with a high degree of autonomy, this role leads initiatives that directly influence product adoption, implementation fidelity, and customer value. Product Specialists partner across Product, Sales, Proposals, Marketing, Professional Learning (PL), Partner Success, and Support to ensure all audiences have consistent, high-quality, and actionable product knowledge.

This role is for someone who:

Is a trusted expert in their product space and sought out for guidance
Thrives at translating complex product capabilities into clear, usable content
Takes initiative and independently drives high-impact work
Balances precision and scalability in content, training, and communication
Anticipates needs across teams and proactively closes knowledge gaps
Is passionate about improving educator and student outcomes through better product understanding

Requirements

• Develop deep expertise in Measurement & Learning products, user workflows, and use cases
• Translate complex product functionality into clear, actionable, audience-specific content
• Ensure consistency of messaging and understanding across all customer-facing teams
• Create high-quality, engaging learning materials for diverse audiences
• Apply instructional design principles to ensure effective knowledge transfer
• Structure content for both synchronous and asynchronous delivery
• Partner effectively across Product, Marketing, Sales, Proposals, PL, Partner Success, and Support
• Influence without authority by providing trusted expertise and clear guidance
• Mentor peers and contribute to shared best practices
• Manage multiple projects and deadlines with strong attention to detail
• Ensure deliverables meet high standards for accuracy, clarity, and usability
• Anticipate risks and proactively address gaps in content or communication
• Bachelor’s degree in education, instructional design, or related field
• 3–5+ years of experience developing professional learning, training materials, or product documentation
• Demonstrated experience creating high-quality instructional and enablement materials
• Strong communication, organization, and stakeholder management skills

Nice To Haves

• Expertise in MTSS, behavioral, formative, and/or interim assessment practices
• Experience working in K–12 education or edtech environments
• Experience supporting go-to-market efforts (e.g., RFPs, sales enablement, training)

Responsibilities

• Create foundational training and professional learning assets (e.g., content outlines, storyboards, decks, facilitator guides, talk tracks) that support scalable delivery
• Partner with Instructional Design to develop and maintain asynchronous courses and learning experiences
• Deliver live product training sessions and provide ongoing Q&A support to internal teams
• Develop and maintain help resources, including FAQs, how-to guides, release notes, and quick-start materials for educators, administrators, and internal teams
• Own and evolve the vision for a unified help library within the PALS integrated solution
• Drive governance of knowledge-base content to ensure accuracy, consistency, discoverability, and timeliness
• Serve as a product SME in support of RFP responses, ensuring accuracy and clarity during peak district procurement cycles
• Partner with Marketing on messaging tied to product features and professional learning
• Support Sales, Proposals, PL Delivery, and Partner Success teams with clear guidance on product use, positioning, and enhancements
• Create and manage ISBNs, ensuring proper assignment, metadata integrity, and compliance with internal cataloging processes
• Maintain high standards of quality, accuracy, and consistency across all content and deliverables
• Identify opportunities to improve processes, tools, and content workflows

Benefits

• The opportunity to shape how educators understand and use a category-defining assessment platform
• A highly collaborative, mission-driven team
• The autonomy to lead impactful initiatives across product and go-to-market
• The chance to directly influence classroom outcomes through better product adoption and use
• Annual incentive program
• Information on benefits offered is here [https://nam02.safelinks.protection.outlook.com/?url=https://pearsonbenefitsus.com/&data=04|01|[email protected]|2c256513c79f4679be7c08d9e7287ebb|8cc434d797d047d3b5c514fe0e33e34b|0|0|637794983376381246|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000&sdata=t1YQPUL7BgoclUd7yE2i86QAirLf4z3z8OEWgr42q7c=&reserved=0]

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level