OT Field Engineer II

Radian Generation•Charlotte, NC

5d•$95,000 - $105,000•Hybrid

About The Position

The OT Field Engineer II installs, replaces, commissions, and supports operational technology equipment at solar, wind, and battery energy storage sites. The role also receives, stages, preconfigures, tests, and packages equipment at the Charlotte-area depot. Field work includes network and server equipment, communications gateways, copper and fiber cabling, connectivity checks, troubleshooting, and support for SCADA, RTAC, and industrial communications activities under the direction of responsible systems engineers. The position executes installations, cutovers, upgrades, and maintenance within approved change windows, following site safety, change-management, secure-access, NERC CIP, and customer-specific cybersecurity requirements. It coordinates logistics and site activities with internal teams, customers, contractors, and vendors, and maintains asset records, configuration backups, diagrams, commissioning results, and service documentation. The role also supports inventory, shipments, returns, emergency field response, infrastructure refreshes, and other OT deployment projects. This is a hybrid position based in Charlotte, North Carolina. The employee must live within practical commuting distance of Charlotte and work regularly at the Charlotte-area office or depot when not traveling. Travel to U.S. facilities is at least 50% and includes frequent overnight stays, occasional short-notice trips, and work during scheduled outage windows. The target hiring range is $95,000–$105,000; actual compensation may vary based on experience, education, and other relevant factors.

Requirements

Working knowledge of Ethernet networking, TCP/IP, IP addressing, VLANs, basic routing and switching, firewall connectivity, and copper/fiber network media.
Hands-on ability to install, configure, test, diagnose, and replace network, server, and industrial communications equipment.
Ability to use console connections, network diagnostic tools, configuration records, site drawings, and commissioning checklists to isolate technical issues.
Understanding of OT/SCADA environments and the importance of system availability, operational safety, controlled changes, and network security.
Strong documentation and communication skills, including clear field service notes, test results, issue escalation, and customer-facing status updates.
Self-directed approach to field troubleshooting and prioritization, with the ability to coordinate effectively with remote engineering and support teams.
Willingness and ability to travel at least 50% of the time to U.S. facilities, including frequent overnight stays, occasional short-notice trips, and work during scheduled outage windows.
Must live within practical commuting distance of Charlotte, NC, and be available to work regularly at the Charlotte-area office/depot when not traveling.
Associate or bachelor’s degree in engineering, information technology, networking, industrial automation, or a related field; equivalent relevant experience will be considered.
At least three years of hands-on experience in field engineering, industrial networking, technical equipment deployments, or comparable infrastructure support.
Valid driver’s license and ability to perform essential site duties with or without reasonable accommodation, including using required PPE and working around industrial equipment.

Nice To Haves

Experience with utility-scale renewables or industrial sites, Cisco/Hirschmann switches, Fortinet/Palo Alto firewalls, Windows/Linux systems, or SCADA/RTAC technology.
CCNA, CompTIA Network+, industrial networking, or relevant vendor certifications; preferred but not required.

Responsibilities

Install, replace, and commission industrial network switches, firewalls, servers, communications gateways, and related OT equipment at solar, wind, and battery energy storage sites.
Perform rack mounting, copper and fiber cabling and testing, labeling, physical connectivity checks, port mapping, and equipment replacement; coordinate electrical work with qualified personnel.
Receive, inventory, stage, preconfigure, bench-test, and package equipment at the Charlotte-area depot; verify readiness against approved designs and deployment checklists.
Troubleshoot device faults, IP connectivity, VLANs, routing, firewall communications, and remote access in coordination with OT Engineering, Managed Security Services, and security operations teams.
Provide onsite support for SCADA, RTAC, industrial communications, and integration activities under the direction of responsible systems engineers.
Execute scheduled installations, cutovers, upgrades, and maintenance within approved change windows; perform pre- and post-change testing and confirm restoration of service.
Follow site safety requirements, approved change procedures, secure access practices, and applicable NERC CIP and customer-specific cybersecurity requirements.
Coordinate site access, work schedules, outage windows, contractors, vendors, and logistics with internal project teams and customer representatives.
Maintain accurate asset records, serial numbers, configuration backups, as-built network diagrams, port maps, commissioning results, and detailed work orders or service tickets.
Support depot inventory and spare equipment, shipments, returns, RMAs, emergency field response, infrastructure refreshes, and other OT deployment projects.