OSP Supervisor

Hyper Networks LLC•Oklahoma City, OK

7d•$25 - $35

About The Position

The OSP Supervisor performs critical tasks to ensure quality installation and upgrades of the fiber network. The position reports to the Project Manager and oversees staff, project delivery, subcontractors, procurement, reporting, and network documentation. The role may require long and unpredictable hours, including weekends, and outdoor work in varied weather conditions, with exposure to dust, fluctuating temperatures, and periodic high noise levels. Cherokee Fiber & Associates is a division of Hyper Networks LLC and is an Equal Opportunity Employer. Employment opportunities are based on qualifications and capabilities to perform the job’s essential functions, without regard to characteristics protected by law.

Requirements

Basic knowledge of fiber optic theory.
Ability to read and interpret blueprints and building plans and document daily records and reports.
Ability to manage remote teams to complete designated work within specified time frames and adjust assignments or schedules to meet changing priorities.
Ability to read, write, and speak English clearly and professionally with employees, contractors, and suppliers, in person, by phone, and in writing.
Sound judgment and decision-making, critical thinking, and complex problem-solving skills.
Ability to report on and prioritize workloads, manage multiple projects and deadlines in a fast-paced environment, maintain organized and accurate records, and work independently with minimal supervision.
Strong knowledge of MS Office Suite or equivalent software such as Google Docs and Sheets.
Knowledge of basic mathematics.
Maturity and leadership, and ability to deal with ambiguity and change in a dynamic environment.
Ability to pass pre-employment motor vehicle, drug, and background screenings.
Bachelor’s degree or equivalent work experience.
Valid driver’s license with a satisfactory driving record.
1–3+ years of operations management experience installing and maintaining fiber optic products and services.
1–2+ years of managerial experience with small, remote, field-based teams.
Ability to climb and work at elevations exceeding 18 feet, including from ladders, poles, and lift trucks.
Ability to work in confined spaces such as crawl spaces and utility holes.
Ability to perform strenuous physical activities, including lifting objects weighing over 70 pounds.
Ability to work outdoors in different weather conditions, including extreme cold or heat and inclement weather.
When working aloft, combined employee and tool weight must not exceed the equipment manufacturer’s 280-pound limit.
Ability to bend, squat, kneel, and stand frequently, and safely use weight-bearing equipment such as safety harnesses and ladders within their maximum weight limits.

Nice To Haves

Certified Fiber Optic Technician certification.

Responsibilities

Recruit and train new staff.
Oversee the department’s daily workflow and time-and-attendance duties, including approving timecards.
Provide timely performance evaluations, management direction, and counseling; handle employee discipline in accordance with company policy.
Prepare or oversee Outside Plant fiber network design from initial design through a constructible job package and final as-built completion in associated inventory systems.
Solicit and award installation jobs.
Manage the project materials procurement cycle.
Monitor installation subcontractor performance against scope of work, schedule, budget, and quality requirements.
Prepare and submit status reports to customers and management.
Support field and network engineers during testing as required.
Distribute work assignments, develop project completion dates, and review and redline work prints.
Support and develop client relationships, including completing job status tracking reports and attending client meetings.
Assist the Project Manager with coordination and execution of surveys, design reviews, and close-out packages.
Review project tracking reports to determine whether projects are within budget and meeting targets.
Prepare reports in response to finance department queries.
Prepare and update network documentation based on changes in network topology.
Program-manage OSP schedules and performance.