OSP Supervisor

Hyper Networks LLC•Coweta, OK

21h•$25 - $35

About The Position

Cherokee Fiber & Associates, a division of Hyper Networks LLC, is hiring an OSP Supervisor to perform critical tasks that ensure quality installation and upgrades of its fiber network. The position reports to the Project Manager and oversees department workflow and staff, including recruitment, training, time and attendance, performance evaluations, management direction, counseling, and employee discipline. The OSP Supervisor oversees Outside Plant Fiber Network design from initial design through a constructible job package and final as-built completion in associated inventory systems. The role also manages installation jobs, procurement, subcontractor performance, project schedules and budgets, reporting, network documentation, and client support. The supervisor supports field and network engineers during testing and assists the Project Manager with surveys, design reviews, and close-out packages. The position involves outdoor work in varied weather, potentially long and unpredictable hours including weekends, and exposure to dust, fluctuating temperatures, and periodic high noise levels. It may also require climbing and working at elevations over 18 feet, working in confined spaces, and strenuous physical activity.

Requirements

Bachelor’s degree or equivalent work experience.
Valid driver's license with a satisfactory driving record.
1–3+ years of operations management experience installing and maintaining fiber optic products and services.
1–2+ years of managerial experience with small, remote, field-based teams.
Basic knowledge of fiber optic theory.
Ability to read and interpret blueprints and building plans and document daily records and reports.
Ability to manage remote teams to complete designated amounts of work within specified time frames, adjusting assignments or schedules as priorities or demands change.
Ability to climb and work at elevations exceeding 18 feet, including from ladders, poles, and lift trucks.
Ability to work in confined spaces such as crawl spaces and utility holes.
Ability to perform strenuous physical activities, including lifting objects weighing over 70 pounds.
Ability to perform job activities outdoors in different weather conditions, including extreme cold, heat, and inclement weather.
When working aloft, combined employee and tool weight must not exceed the manufacturer's 280-pound limit.
Ability to communicate professionally in English with employees, contractors, and suppliers in person, by phone, and in writing.
Sound judgment and decision-making, critical thinking, and complex problem-solving skills.
Ability to report on and prioritize workloads, handle multiple projects and deadlines in a fast-paced environment, maintain accurate records, and work independently with minimal supervision.
Strong knowledge of MS Office Suite or equivalent software such as Google Docs and Sheets.
Knowledge of basic mathematics.
Ability to bend, squat, kneel, and stand frequently.
Ability to safely use weight-bearing equipment, including safety harnesses and ladders, within the equipment's maximum weight limitations.
Maturity and leadership skills.
Ability to handle ambiguity, work in a dynamic environment, and cope effectively with change.
Ability to pass pre-employment motor vehicle, drug, and background screenings.

Nice To Haves

Certified Fiber Optic Technician certification.

Responsibilities

Recruit and train new staff.
Oversee the department's daily workflow.
Manage time and attendance duties, including approving timecards.
Provide constructive and timely performance evaluations, management direction, and counseling.
Handle employee discipline in accordance with company policy.
Prepare or oversee Outside Plant Fiber Network design from initial design through a constructible job package and final as-built completion in associated inventory systems.
Solicit and award installation jobs.
Manage the project materials procurement cycle.
Monitor installation subcontractor performance against scope of work, schedule, budget, and quality requirements.
Prepare and submit status reports to customers and management.
Support field and network engineers during testing as required.
Distribute work assignments, develop project completion dates, and review and redline work prints.
Support and develop client relationships, including completing job status tracking reports and attending client meetings.
Assist the Project Manager with coordinating and executing surveys, design reviews, and close-out packages.
Review project tracking reports to determine whether projects are within budget and meeting targets.
Prepare reports in response to finance department queries.
Prepare and update network documentation based on changes in network topology.
Program-manage OSP schedules and performance.