Orthotic Fitter-DME (Medical Assistant or ATC)

OSS Health•York Township, PA

About The Position

At OSS Health, the Orthotic Fitter-DME supports the organization’s mission to deliver quality, innovative, and valuable healthcare in a safe, respectful, and dignified environment. The role is responsible for educating patients and measuring and fitting a variety of orthoses, while maintaining documentation needed for precertification and accurate claim processing. This is a full-time position, 40 hours per week. The schedule varies between Monday–Friday, 8:00 a.m.–5:00 p.m., and Saturday–Sunday, 9:00 a.m.–3:00 p.m. The position works with patients and clinical staff and communicates with physicians, supervisors, and other organizational personnel.

Requirements

Successful completion of an ABC/BOC fitter course or graduation from an accredited business school or college with a focus in medical assisting.
ABC or BOC certification is required within six months of hire.
Current CPR or BLS certification is required, or the ability to obtain it before working independently with patients.
Excellent communication skills, including daily interaction with patients and collaboration with physicians, management, leadership, and other organizational personnel.
Proficient computer skills, including Microsoft Outlook and electronic medical record experience.
Ability to use independent judgment in accordance with department practices and general directives from supervisors.
Ability to work independently and use time-management, prioritization, and multitasking skills.
Flexibility to alter the schedule as necessary to accommodate departmental needs.

Nice To Haves

ATC or COF preferred.
Certified medical assistants are accepted.

Responsibilities

Measure and fit custom-fitted, prefabricated, and off-the-shelf orthoses.
Educate patients on proper donning, doffing, and care of orthoses.
Complete patient documentation to support precertification and accurate claim processing.
Take responsibility and accountability for care provided and assigned tasks.
Communicate significant clinical issues to the Supervisor in accordance with organizational policies, procedures, guidelines, and mission.
Manage patient assignments effectively.
Maintain confidentiality regarding patients and all aspects of care.
Participate in educational activities, unit meetings, and quality initiatives.
Attend and actively participate in regular staff meetings.
Provide accurate, timely patient reports to healthcare providers caring for or assuming care of the patient.
Complete documentation and reports accurately within the shift of occurrence and immediately communicate critical incidents to the supervisor.
Document clearly, accurately, and in detail in the medical record.
Follow, maintain, and promote safety and infection-control standards.
Adhere to policies, procedures, and federal and state regulations.
Demonstrate awareness of patient safety and proper body mechanics when moving patients or equipment.
Take responsibility for personal continuing education and developmental needs.
Assist with clinical staff education about off-the-shelf devices.
Perform other duties as assigned.