Orthotic Fitter, Certified

Hanger, Inc.•Tallahassee, FL

About The Position

Orthotic fitters provide independent patient care through the provision and adjustment of off-the-shelf and prefabricated orthoses, as defined by the ABC Scope of Practice. A certified fitter may be privileged to work under the indirect supervision of a certified orthotist on projects of moderate complexity or of a custom nature. They monitor patients over time and make necessary changes to keep devices in good condition. Depending on operational requirements, clinic size, and applicable state or local law, the role may include examining patients’ needs in relation to disease and functional loss; independently providing care for devices within scope; evaluating and adjusting orthotic devices for fit, function, medical efficacy, and quality; instructing patients in device use; addressing issues to ensure patient satisfaction; documenting care; supporting reimbursement activities; and following up with patients and physicians. The position also supports clinical staff and provides in-service training to physicians and allied health professionals, while complying with safety, Medicare, HIPAA, bloodborne pathogen, and OSHA requirements. Hanger describes its mission as “Empowering Human Potential” and its vision as leading the orthotic and prosthetic markets through superior patient care, outcomes, services, and value.

Requirements

High school diploma or GED.
Current certification as a Certified Fitter or Orthotics, such as American Board Certified (ABC).
Must have, or be eligible to obtain, a valid driver’s license and a driving record within the standards outlined in Hanger’s Motor Vehicle Safety Policy and Procedures.
Demonstrated ability to fit and deliver non-custom orthotic devices, including cervical orthoses requiring no more than minor modification; pressure gradient hose; trusses; non-complex prefabricated spinal orthoses; and prefabricated upper- and lower-extremity orthoses, excluding those used in treating bone fractures.
Thorough understanding of medical terminology.
Effective communication skills for accurate, concise, and organized oral and written presentations and reports to patients and staff.
Ability to instruct clinical and non-clinical personnel and customers on the objectives of patient care services.
Active listening, reading, and comprehension skills for analyzing reports, charts, and correspondence.
Good interpersonal skills and ability to build professional relationships with physicians, therapists, and patients.
Ability to work effectively as a team member.
Effective organizational, time management, and planning skills.
Act with integrity, honesty, transparency, and respect in all relationships.
Keep the patient at the center of care and build lifelong trust.
Foster open collaboration and constructive dialogue.
Continuously innovate solutions and influence and respond to change.
Focus on superior outcomes and calibrate work processes for outstanding results.

Nice To Haves

Associate degree.

Responsibilities

Examine and evaluate patients’ needs in relation to disease and functional loss.
Perform independent patient care for devices within scope.
Evaluate orthotic devices on patients and adjust them to assure fit, function, medical efficacy, and quality of work.
Instruct patients in the use of orthotic devices.
Identify and reconcile issues or problems to ensure patient satisfaction with devices provided.
Provide detailed clinical notes in patient records.
Provide information to administrative staff to conduct reimbursement activities.
Provide follow-up with patients and physicians.
Provide in-service training to physicians and allied health care professionals.
Provide assistance to other clinical staff.
Adhere to safety regulations and comply with Medicare, HIPAA, other governmental regulations, bloodborne pathogen requirements, and OSHA requirements.
Perform other duties or special projects as assigned.