Orthopedic Surgery Scheduler

COASTAL ORTHOPEDICS & SPORTS MEDICINE•Bradenton, FL

60d

About The Position

Coastal Orthopedics is hiring an Orthopedic Surgery Scheduler to support a collaborative, patient-focused orthopedic practice. The scheduler works closely with physicians, staff, and patients to coordinate surgical care and provide a seamless, compassionate, and efficient patient experience. The role includes scheduling procedures and related services, coordinating pre-operative and post-operative arrangements, supporting patient needs, and handling administrative and prescription-related tasks. The organization describes its workplace as supportive and growth-oriented, with ongoing learning opportunities, a structured schedule, modern technology, and a comprehensive benefits package.

Requirements

High school diploma or equivalent.
Strong organizational, communication, and multitasking skills.

Nice To Haves

At least one year of surgery scheduling experience.
Experience with NextGen electronic health record (EHR) systems.

Responsibilities

Triage incoming patient calls and manage task logs.
Schedule appointments, surgical procedures, pre-operative testing, physical therapy, and imaging services.
Process medication refill requests and perform additional administrative duties as assigned.
Coordinate surgery scheduling, including pre-operative testing, medical and cardiac clearances, patient education, equipment arrangements, and post-operative care planning.
Collaborate with the insurance department to ensure required authorizations are obtained before surgery.
Arrange transportation and interpreter services when appropriate.
Coordinate care with referring physicians, ambulatory surgery centers, hospitals, pharmacies, laboratories, physical therapy providers, skilled nursing facilities, home health agencies, imaging centers, and medical supply vendors.
Review and route diagnostic test results, medication requests, and other critical patient information to physicians using the PAQ system.
Escalate urgent test results requiring immediate attention according to established protocols.
Communicate with pharmacies about prescription refill requests, verify medication names, dosages, and directions for use (SIG), and obtain authorization when required.
Communicate with front office staff regarding medication requests, prescription pickups, and other patient care needs.