Orthopedic Scheduling Supervisor

Elite Sports Medicine + Orthopedics • Nashville, TN

5d • Onsite

About The Position

The Orthopedic Scheduling Supervisor will assist the Director of Administration by participating in hiring, training, mentoring, measuring and supervising of excellent and productive teams in the following areas of responsibility: Scheduling Team including Workman’s Compensation and Operator Team.

Requirements

• Strong leadership and coaching skills
• Excellent communication and problem-solving abilities
• Detail-oriented with strong organizational and multitasking skills
• Ability to work in a fast-paced, high-volume environment
• Analytical mindset with experience in performance tracking and reporting
• 3 years in management experience preferred
• Experience with Microsoft Office Suite
• Familiarity with HIPAA and OSHA regulations

Nice To Haves

• Bachelor’s degree preferred

Responsibilities

• Provide day-to-day leadership and support to scheduling team members
• Partner with the Team Lead to reinforce expectations and drive performance
• Oversee daily scheduling operations and ensure productivity standards are met
• Monitor performance metrics, identify gaps, and implement improvements
• Ensure adherence to SOPs, HIPAA, OSHA, and organizational standards
• Review scheduling accuracy and address errors and trends
• Support workflow consistency and process improvement initiatives
• Prepare and review reports on scheduling performance and key metrics
• Collaborate with other departments to resolve scheduling challenges
• Handle escalated issues with professionalism and strong problem-solving skills

Benefits

• Three Medical Plans Options (your choice of a PPO or HDHP)
• Dental and Vision Coverage
• Health Savings Account (with HDHP)
• Employee Assistance Program
• Company Provided Basic Life, AD&D and Long-Term Disability
• Voluntary Life and Short-Term Disability
• PTO Accrual
• Paid Holidays
• 401(k) + employer match

What This Job Offers

• Job Type: Full-time
• Career Level: Manager