Orthopedic Medical Assistant

OrthoAtlanta•Stockbridge, GA

About The Position

OrthoAtlanta is seeking an Orthopedic Medical Assistant to support patient care and clinic operations in an orthopedic practice. The role involves escorting patients to exam rooms, helping them dress or undress as needed, and maintaining their comfort and privacy. The assistant reviews registration details, collects forms, and completes intake documentation in the electronic medical record. The position also supports care coordination by preparing surgical orders, scheduling laboratory tests and diagnostic procedures, obtaining test results, and managing surgical medical clearances. Other duties include handling patient callbacks about messages, prescriptions, and referrals; monitoring and responding to physician queues; and demonstrating the proper fitting and use of durable medical equipment, such as braces and soft goods, when needed. The position offers hands-on clinical experience and opportunities for professional growth in a supportive, team-oriented environment focused on exceptional patient care.

Requirements

  • High school diploma or equivalent.
  • Graduate of an accredited Certified Nursing Assistant, Certified Medical Assistant, or Certified Ortho Tech program, or equivalent experience.
  • Positive attitude, strong organizational skills, and ability to multitask effectively.
  • Excellent verbal and written communication skills.
  • Strong sense of professionalism and patient confidentiality.

Nice To Haves

  • At least 1 year of medical office experience.
  • Experience with electronic medical record systems; Epic is preferred.

Responsibilities

  • Escort patients to exam rooms and assist with dressing or undressing while ensuring comfort and privacy.
  • Review patient registration details, collect necessary forms, and complete electronic medical record intake documentation.
  • Prepare surgical orders.
  • Schedule laboratory tests and diagnostic procedures.
  • Obtain test results and manage medical clearances for surgeries.
  • Manage patient callbacks regarding messages, prescriptions, and referrals.
  • Monitor and respond to physician queues.
  • Demonstrate proper fitting and use of durable medical equipment, including braces and soft goods, when needed.

Benefits

  • Hands-on clinical experience with opportunities for professional growth.
  • Supportive and team-oriented work environment focused on exceptional patient care.
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