Orthodontic Treatment Coordinator ($750 Sign on Bonus)

Hero Practice Services•Belvedere, CA
•$21 - $28•Onsite

About The Position

Kids Dental Place & Orthodontics in East Los Angeles, California, is seeking an Orthodontic Treatment Coordinator to establish parent and patient relationships and communicate recommended treatment plans. The position reports to the Operations Manager. The pay range is $21–$28 per hour. The role includes monthly bonus opportunities and a sign-on bonus, although the posting lists different sign-on bonus amounts in the title and pay section. The coordinator may also be asked to perform other duties supporting the business and its mission to provide high-quality, compassionate dental, vision, and orthodontic services to underserved children.

Requirements

  • Ability to multitask and complete tasks correctly and on time.
  • Knowledge of various insurance plans, manuals, exclusions, and limitations.
  • Strong interpersonal skills and a friendly demeanor.

Nice To Haves

  • Previous sales experience.
  • Previous experience in a dental practice.
  • Preferred knowledge of Dolphin Database, eCW, Google Docs, scanning functions, Microsoft Office, Word, and Excel.
  • Bilingual ability.

Responsibilities

  • Facilitate financial discussions with delinquent accounts.
  • Achieve patient conversion results.
  • Assist with phone calls and patient check-out.
  • Understand, monitor, and ensure the smooth implementation of office processes, including scheduling, patient flow, and insurance verification.
  • Keep the practice clean and presentable for patients, including cleaning restrooms and the patient lobby, mopping, vacuuming, and dusting.
  • Perform other duties that support the business and its mission to provide high-quality and compassionate services to underserved children.

Benefits

  • Paid time off.
  • Paid holidays.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k).
  • Monthly bonus opportunities.
  • Career growth within the practice and region.
  • Sign-on bonus; the posting gives conflicting amounts of $750 in the title and $500 in the pay section.
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