Orthodontic Treatment Coordinator

Hero Practice Services•Federal Heights, CO

3d•$21 - $27•Onsite

About The Position

Adventure Dental, Vision and Orthodontics in Denver, CO are currently seeking a Orthodontics Treatment Coordinator to establish a parent/patient relationship for proper communication regarding recommended treatment plans. This position will report to the Operations Manager. The company, Hero Practice Services, delivers quality dental, vision, and orthodontic care to children in underserved communities at 30+ offices across seven states. Their core values are integrity, mission driven, patient first, accountability, compassion, and teamwork.

Requirements

Ability to multi-task and complete tasks correctly and on time.
Knowledge of various insurance plans, manuals, exclusions, and limitations.
Strong interpersonal skills and a friendly demeanor.

Nice To Haves

Previous sales experience desired.
Previous experience in a dental practice a plus.
Preferred knowledge of Dolphin Database, eCW, Google Docs, scanning functions, and Office, Word, and Excel.
Bilingual a plus.

Responsibilities

Establish a parent/patient relationship for proper communication regarding recommended treatment plans.
Facilitate financial discussions with delinquent accounts.
Achieve patient conversion results.
Assist with phone calls and patient check-out.
Understand, monitor, and ensure the smooth implementation of office processes, including but not limited to, scheduling, patient flow, and insurance verification.
Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children.