Orthodontic Treatment Coordinator
About The Position
We are looking for a talented, enthusiastic, and motivated Treatment Coordinator who excels at building relationships with new and existing patients while helping grow a thriving orthodontic practice. This is an established, privately owned orthodontic office in North Central Austin seeking a long-term team member who is passionate about delivering exceptional patient experiences, driving practice growth, and contributing to a positive, collaborative culture. The ideal candidate is a natural relationship builder with strong orthodontic knowledge, outstanding communication skills, and a passion for marketing and patient engagement. We are seeking someone who is excited to help grow the practice, embrace new opportunities, and be an integral part of our long-term success.
Requirements
- Strong clinical and back-office experience in orthodontics.
- Experience with orthodontic billing, insurance, and collections.
- Excellent interpersonal and customer service skills with the ability to build trust with patients and families.
- Interest in marketing and helping grow the practice through community outreach and patient engagement.
- Strong understanding of day-to-day orthodontic office operations.
- Team-oriented with a collaborative mindset.
- Flexible, adaptable, and open to learning new processes.
- Excellent verbal and written communication skills.
- Enjoys working with children, teens, adults, and fellow team members.
- Associate degree or 3-5 years of work experience can be used as a substitute.
- 3–5 years of dental experience required, with orthodontic experience strongly preferred.
- Experience with patient scheduling.
- Experience with insurance verification, billing, and collections.
Nice To Haves
- Previous leadership, training, or supervisory experience is preferred.
- Bilingual (English/Spanish) preferred.
Responsibilities
- Help grow a thriving orthodontic practice.
- Deliver exceptional patient experiences.
- Drive practice growth.
- Contribute to a positive, collaborative culture.
- Build relationships with patients and families.
- Assist with marketing and patient engagement.
- Represent the practice in social media videos, promotional content, and other marketing initiatives.
- Manage day-to-day orthodontic office operations.
- Train and mentor other team members when needed.
Benefits
- Compensation is competitive and based on experience, qualifications, and expertise.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
