Orthodontic Treatment Coordinator

Hero Practice Services • Santa Fe, NM

22h • $22 - $25

About The Position

Hero Practice Services delivers quality dental, vision, and orthodontic care to
children in underserved communities at 30+ offices across seven states. Our core
values we live by are: integrity, mission driven, patient first, accountability,
compassion, and teamwork.

Working at Hero or one of its affiliated practices is both a career and a
calling. Join us – be a Hero!

Outcome of the Role
We are currently seeking a Orthodontics Treatment Coordinator to establish a
parent/patient relationship for proper communication regarding recommended
treatment plans. This position will report to the Operations Manager.

This position will be at-will, meaning either the employer or the employee may
terminate the employment at any time, with or without cause or prior notice.

Pay range: $22-$25/hr

In addition to the job description, you will be asked to perform other duties
that support the business and our mission.

Requirements

• Previous sales experience desired
• Previous experience in a dental practice a plus
• Ability to multi-task and complete tasks correctly and on time
• Knowledge of various insurance plans, manuals, exclusions, and limitations
• Strong interpersonal skills and a friendly demeanor
• Preferred knowledge of Dolphin Database, eCW, Google Docs, scanning functions, and Office, Word, and Excel
• Bilingual a plus

Responsibilities

• Facilitate financial discussions with delinquent accounts
• Achieve patient conversion results
• Assist with phone calls and patient check-out
• Understand, monitor, and ensure the smooth implementation of office processes, including but not limited to, scheduling, patient flow, and insurance verification
• Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
• Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children

What This Job Offers

• Education Level: No Education Listed