Orthodontic CQC Registered Dental Practice Manager

Dentalcare Group•Marlborough, MA

About The Position

Dentalcare Group is seeking an enthusiastic and passionate Orthodontic CQC Registered Dental Practice Manager for its mixed NHS/private practice in Marlborough. The role is focused on practice operations, clinical governance, staff management, patient service, regulatory compliance, and the practice’s local reputation. The position is 40 hours per week, scheduled between 8 a.m. and 7 p.m., Monday to Saturday. Pay is negotiable depending on experience.

Requirements

Previous orthodontic dental management experience is essential.
Leadership and team management skills.
Good communication skills and the ability to work with the public.
Reliability.
Ability to work in a team.
Ability to understand and work with budgets, targets, and KPIs.
Friendly, flexible, and highly motivated, with the ability to work well under pressure.
A profound sense of professionalism and dedication.

Responsibilities

Manage the clinical governance system and maintain practice policies, including Health & Safety.
Recruit support and clinical staff.
Manage the team, including rotas, appraisals, and inductions.
Promote a team environment and culture committed to providing first-class service to patients.
Build productive relationships with associates and support engagement and retention through regular touch-base sessions.
Ensure patient care meets internal and legislative requirements, including Health and Safety, CQC, Clinical Governance, and company policies.
Support and resolve employee relations issues to a satisfactory conclusion.
Ensure the practice offers the best proposition through its opening hours.
Help build the practice’s reputation as the go-to dental practice in its local area.