Orthodontic Assistant / Front Desk

Gorman & Bunch Orthodontics•Greenwood, IN

4d•Onsite

About The Position

Gorman and Bunch Orthodontics is seeking a versatile Orthodontic Assistant / Scheduling Coordinator to serve as a cornerstone of our patient care team. This hybrid role is designed for a proactive professional who is as comfortable working chairside with the doctor as they are managing a high-efficiency clinical schedule and has the ability to multi-task. If you are a detail-oriented communicator committed to clinical excellence and patient rapport, we will provide the training to help you excel in the orthodontic field. This position will cover front and back orthodontic office as hybrid DA coverage.

Requirements

A proactive, action-oriented professional who can pivot between tasks in a changing environment.
Exceptional written and verbal communication skills, with the ability to handle confidential information with high integrity.
Strong attention to detail and the ability to follow complex clinical instructions.
Comfortable utilizing Microsoft Office, web-based platforms, and dental practice management software.
High School Diploma, GED or equivalent

Nice To Haves

Familiarity with orthodontic appliances and equipment is a plus, though we are committed to training the right candidate.

Responsibilities

Establish a trusting rapport with patients and families, ensuring an exceptional and supportive customer service environment.
Assist chairside with the placement and removal of orthodontic appliances; perform X-rays, clinical photography, and retainer fabrication.
Act as a subject matter expert for patients, providing clear education on orthodontic care, treatment plans, and oral hygiene.
Strategically manage and optimize the doctors' schedules to ensure clinic efficiency and patient flow, including rescheduling patients.
Maintain precise patient records, transcribing doctor notes with high attention to detail.
Ensure treatment rooms are sterilized, organized, and fully stocked to meet safety and operational standards.
Actively participate in coaching and specialized training to continuously evolve your clinical and administrative skill set.