Orphans' Court Clerk Supervisor

Montgomery County•Norristown, PA

19d

About The Position

The Supervisor, Orphans’ Court Clerk oversees the daily operations of the Orphans’ Court Department and supervises departmental staff to support efficient case processing, compliance with court procedures, and high-quality public service. The position works with Orphans’ Court judges, judicial staff, attorneys, and the public on filings, hearings, adoptions, guardianships, and appellate matters. The role includes supervising and training staff, assigning workloads, supporting departmental procedures and workflow improvements, coordinating court operations, processing filings and appeals, overseeing adoption and guardianship matters, and preparing financial deposits and reports. The supervisor also helps ensure accurate records and compliance with court procedures and reporting requirements. The job is performed in a work environment with usually moderate noise. Employees regularly stand, walk, sit, and talk or hear; occasionally use their hands, reach, stoop, kneel, crouch, or crawl; and may occasionally lift or move up to 25 pounds.

Requirements

Bachelor’s degree.
Five years of related legal experience.
Experience with trusts, estate planning, guardianships, and adoptions.
Excellent verbal and written communication skills.
Ability to work well with the public and co-workers.
Excellent typing, word processing, and data-entry skills.
Accuracy, attention to detail, organization, and ability to prioritize work and meet deadlines.
Ability to process work efficiently without creating a backlog.
Excellent telephone and people skills.
Professional demeanor and ability to work calmly and productively under pressure.
Excellent computer skills, including knowledge of MS Office products and other computer software packages.
Ability to work independently and be responsible and self-motivated.
Ability to work as part of a team and assist co-workers when needed.
Excellent knowledge of standard office procedures.
Knowledge of County policies and procedures.
Ability to operate a computer/printer, telephone, copier, and fax.
Ability to meet the physical demands of the job, including occasionally lifting or moving up to 25 pounds.

Responsibilities

Supervise, train, and evaluate Orphans’ Court Department staff.
Maintain working knowledge of departmental functions and staff responsibilities.
Assign and distribute workloads to support timely filing processing and coverage during staff absences.
Assist with developing and implementing departmental procedures and workflow improvements.
Support the Second Deputy with time and attendance administration and related personnel matters.
Coordinate with Orphans’ Court judges, staff attorneys, and judicial staff on case scheduling and court operations.
Assist with administrative decisions related to hearings and court proceedings.
Review and process court orders as directed by judges.
Accept and process Orphans’ Court filings submitted electronically and over the counter.
Process appeals to the Appellate Courts of Pennsylvania.
Oversee adoption filings and electronic filing procedures.
Assist the public with procedural questions about adoptions and other Orphans’ Court matters.
Oversee guardianship matters, including monthly reporting requirements and required notices to guardians and state agencies.
Verify cashier drawers and prepare bank deposits as needed.
Prepare monthly and annual reports for the Administrative Office of Pennsylvania Courts (AOPC).
Ensure accurate recordkeeping and compliance with applicable court procedures and reporting requirements.