Organized Retail Crime Investigator

Kroger•Denver, CO

About The Position

The Organized Retail Crime Investigator coordinates organized retail crime (ORC) investigations and serves as a direct point of contact with law enforcement, retail Loss Prevention ORC investigators, and relevant departments. The role partners with departments to develop ORC awareness materials for store management and associates and demonstrates the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The investigator initiates, conducts, and resolves complex organized retail theft and fraud cases; conducts prevention and awareness training; gathers and prepares evidence and case reports for prosecution and law enforcement; and routinely testifies in civil and criminal proceedings. The role also works with law enforcement and retail partners on surveillance, search warrants, recovery of stolen merchandise, and ORC loss communications. The position requires the ability to perform essential functions with or without reasonable accommodation.

Requirements

At least 3 years of law enforcement or retail Loss Prevention investigative experience.
Previous experience conducting stationary and mobile surveillance operations.
Ability to lift 30 lbs.
Thorough knowledge of state Penal Codes, Evidence Codes, Civil Codes, and procedures.
Demonstrated ability to conduct criminal investigations, interview and interrogate, gather evidence, and write reports for presentation to law enforcement.
Track record of managing volatile situations and ability to interact with all levels of the public.
Proven ability to testify in criminal proceedings.
Ability to maintain confidentiality.
Strong leadership skills and a track record as a motivated self-starter.
Ability to multitask and manage numerous ongoing, in-depth investigations simultaneously.
Sound judgment and ability to make independent decisions.
Working knowledge of Microsoft Suite.
Proficiency facilitating large-group presentations and training.
Working knowledge of current CCTV systems, portable video equipment, and surveillance devices.
Familiarity with background, asset, and property searches at local, state, and national levels.
Wicklander certified.
Excellent communication skills.
Ability to travel independently overnight throughout the division.
Ability to work 24/7.

Nice To Haves

Associate's degree.
Experience in organized retail crime investigative techniques.

Responsibilities

Initiate, conduct, and resolve complex organized retail theft and fraud investigations.
Conduct ORC prevention and awareness training for internal and external customers.
Follow up on store manager and Loss Prevention Specialist shoplifting incident reports by recovering store video evidence and compiling affidavits for criminal prosecution.
Conduct complex investigations and prepare case reports for local, state, and federal law enforcement agencies.
Testify routinely in civil and criminal proceedings.
Analyze business, investigative, and contracted security reports and partner with District LP Managers to redeploy Loss Prevention Specialists effectively.
Interview known suspects to collect information.
Build and maintain partnerships with law enforcement, public officials, the area business community, and industry ORC investigative teams.
Assist law enforcement with search warrant executions, including identification, inventory, and recovery of stolen merchandise.
Prepare updates for stores about ORC losses and trends experienced in the division.
Conduct surveillance of known suspects in conjunction with law enforcement and retail ORC investigator partners.