Real Time Tactical Crime Investigator

City of Hollywood, Florida • Hollywood FL, FL

2d

About The Position

The Real Time Tactical Crime Investigator works in a fast-paced, analytical, technical, and administrative environment supporting law enforcement public safety communications. The position collects, analyzes, and provides real-time crime information from multiple sources to support crime prevention, detection, and investigation. It supports police tactical operations through real-time camera monitoring, communication of activity, research and information retrieval, data collection, and reporting. The role may independently plan and implement projects and report on major activities.

This is an essential position. Employees may work varying shifts, weekends, and holidays; remain on call as needed; and work during declared emergencies or other events that activate Real Time Crime Center resources. The position serves as a remote pilot for Department drones and provides live aerial intelligence in response to priority incidents and emerging public safety threats, in accordance with FAA regulations and Department procedures.

Work is performed primarily in office and field environments. Employees must adapt to changing operational priorities and respond to emergencies when required.

Requirements

• High school diploma or GED.
• Three to five years of experience in law enforcement or law-enforcement support, such as public safety aide, dispatch, or a similar role; equivalent combinations of training and experience may be considered.
• Valid driver's license and proof of automobile insurance.
• Acceptable background record.
• Acceptable driving record.
• FDLE CJIS Limited Access certification.
• Knowledge of law-enforcement technology systems, data management, and security protocols.
• Skill in operating and maintaining video surveillance and UAV systems.
• Ability to troubleshoot software, hardware, and network connectivity issues.
• Ability to communicate effectively and work independently or collaboratively.
• Ability to maintain confidentiality and follow proper evidence-handling procedures.
• Ability to perform the stated physical activities, including sedentary, light, and medium work and regularly exerting 20 to 50 pounds of force.

Nice To Haves

• Associate degree.
• Five years of related experience, including two years of law-enforcement or law-enforcement support experience, or technical support for field-deployed systems.
• FAA Part 107 UAS License.

Responsibilities

• Monitor, interpret, and relay information from law enforcement systems and databases.
• Monitor the Citywide security camera network, Broward County resources within the City, public/private partnership cameras, License Plate Reader data and alerts, and other systems supporting law enforcement and special-event management.
• Assist detectives with investigations requiring Real Time Crime Center resources.
• Report criminal, unauthorized, or irregular activity to dispatchers and/or law enforcement officers and assist with responses to in-progress incidents.
• Perform daily maintenance of the City's real-time crime databases and reports.
• Serve as a Department drone remote pilot and provide real-time aerial intelligence for priority incidents and public safety threats, using live video to support situational awareness and coordinated operations.
• Monitor relevant laws, rules, policies, procedures, and emerging technology; recommend improvements to technologies, processes, or procedures.
• Attend technical or professional classes, seminars, conferences, and staff meetings; exchange information and develop professional skills.
• Acquire, store, and retrieve data, reports, and crime-related information from law enforcement databases, CAD, radio traffic, video feeds, and telephone sources.
• Coordinate with outside agencies to assist with law enforcement activities.
• Issue bulletins, alerts, or notices regarding significant criminal activity or special hazards.
• Review, complete, process, forward, or retain forms, reports, correspondence, logs, technical documentation, policies, and other records as appropriate.
• Communicate with supervisors, City officials, employees, departments, vendors, service providers, system users, the public, outside agencies, and others to coordinate work and exchange information.
• Monitor available visual and audio sources for calls for service and critical incidents, connect related information, and provide additional support.
• Input, update, request, and transmit queries to maintain accurate records and access information, wants and warrants, intelligence, and driver-license and vehicle-registration checks.
• Review daily crime statistics, incident reports, and CAD data to stay current on wanted or active suspects, stolen vehicles, and crime and officer-safety concerns.
• Maintain the security and integrity of information held at the Real-Time Crime Center.
• Advise appropriate personnel of criminal activity via radio, telephone, and CAD.
• Provide real-time video and audio support for crimes in progress or recently committed, and historical data for ongoing investigations.
• Assist operational and administrative personnel in planning resource deployments to suppress criminal activity.
• Perform other job duties as assigned.

Benefits

• Low-cost health insurance, including medical, dental, and vision plans.
• Flexible Spending Plans.
• Four-day work week.
• Award-winning wellness program.
• Paid time off, including 13 paid holidays, vacation leave, personal leave, and sick leave.
• Potential eligibility for the Federal Student Loan Forgiveness Program for employees with 10 years of public service and on-time payments.
• Competitive pay, benefits package, and pension plan.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED