Organizational Transformation Analyst (Tech Analyst 2)

M.C. Dean, Inc•Tysons, VA

4d•Hybrid

About The Position

M.C. Dean is seeking an Organizational Transformation Analyst (Tech Analyst 2) to join their Security and Electronic Systems (SES) business unit. This role is part of a team focused on designing, engineering, integrating, operating, and maintaining electronic security services. The SES business unit is undergoing a transformation using Lean principles, systems thinking, and continuous improvement methodologies to enhance operational performance, reduce variability, and create a consistent employee and customer experience. The analyst will document current operations, support the development of future-state operating models, capture operational knowledge, develop standardized processes, and create necessary documentation for consistent execution. The ideal candidate is organized, detail-oriented, curious, and skilled in translating complex discussions into clear process documentation. This role involves facilitating collaborative sessions, developing repeatable frameworks, and analyzing business processes.

Requirements

High school diploma with 8+ years of experience OR Associate's with 6+ years of experience OR Bachelors with 2+ years of experience or Masters Diploma
Excellent verbal and written communication, exceptional organization skills
Advanced proficiency with Microsoft Office, online collaboration tools
Ability to operate effectively in a dynamic team environment
Establish and maintain effective working relationships with a broad range of colleagues, stakeholders, customers
Commitment to continuous learning and development, as well as knowledge sharing within the team

Responsibilities

Apply structured problem-solving, Lean principles, and systems thinking to analyze business processes, identify root causes and recommend practical, scalable solutions.
Facilitate stakeholder interviews, workshops, and data-collection activities to elicit business requirements, understand operational challenges, and document current and support the development of future-state processes.
Synthesize operational knowledge from stakeholder interviews, workshops, and observations, translating it into clear process documentation, workflows, templates, and operational standards.
Collect, validate, and analyze qualitative and quantitative data using process metrics, business intelligence tools, and visualization techniques to support decision-making and measure transformation outcomes.
Develop and maintain process documentation, value stream maps, standard operating procedures (SOPs), workflows, and organizational artifacts that support operational excellence and continuous improvement initiatives.
Develop executive-ready reports, dashboards, presentations, and visual process models that clearly communicate findings, recommendations, implementation progress, and business impacts to technical and non-technical audiences.
Support organizational change initiatives through implementation planning, training materials, communication support, and adoption activities that enable successful transformation.
Support the implementation of process and organizational improvements by documenting changes, validating outcomes, resolving issues, and ensuring alignment with transformation objectives.
Independently advance assigned transformation efforts between stakeholder interviews and working sessions by analyzing information and developing high-quality process documentation, analyses, and work products that facilitate continued collaboration and progress.
Support continuous improvement efforts by monitoring implemented solutions, measuring results against defined success metrics, and recommending refinements where appropriate.